Executive Concierge Lead (CCW)

**REQUIRED - ACTIVE CALIFORNIA CCW LICENSE**

What you will do:

• System & Threat Monitoring: Monitor camera feeds Video Management Systems (VMS) and Access Control Systems (ACS) to identify and neutralize threats before they escalate.
• Risk Assessment & Intelligence: Conduct ongoing site risk assessments and funnel actionable intelligence to leadership to inform high-level decision-making.
• Access Control & Verification: Maintain eyes on the ground for incident verification implementing specialized physical protocols such as two-swipe entry and strictly controlled access points.
• Emergency Dispatching: Act as the primary dispatcher and communication hub between the GSOC and physical response teams during critical incidents.
• Integrated Patrols: Deliver advanced detection capabilities by merging digital alarm monitoring with physical security patrols (foot and vehicle).
• Perimeter Integrity: Oversee badge printing credentialing and technical security integrators to ensure the integrity of client perimeters.
• Incident Reporting: Conduct incident reports on accidents suspicious activities and system vulnerabilities while maintaining a high level of situational awareness.
• Client Protection: Provide low-profile physical security for assigned clients promoting safety and discretion while conducting vulnerability assessments.
• Professional Standards: Maintain a high level of physical fitness a professional personal appearance and a thorough understanding of todays security technology across all platforms.
• The Armed Incident Commander position maintains a safe secure and welcoming environment for our clients and their guests by monitoring the areas of responsibility specified by our clients
• Armed Incident Commanders maintain order while enforcing regulations directives and policies Armed Incident Commanders will provide the highest level of customer service and information to a clients employees customers guests and vendors while serving as a physical deterrent
• Develop relationships with clients facilitate collaboration and have the ability to influence informally across different departments within the team
• Track and report on program performance and compliance requirements within the provided guidelines.
• Perform security patrols of designated areas on foot while monitoring access.
• Watch for unusual activity and respond immediately and safely to emergency situationson-site
• Contact the police or fire department if and when there is an emergency
• Permit authorized persons to enter property and monitor entrancesand exits
• Observe departing personnel to protect against theft of companyproperty
• Prepare reports on accidents incidents and suspicious activities
• Provide assistance to employees and create a safe and friendly environment for visitors and clients in a professional manner
• Attend project meetings upon request to assess the security implications of proposed changes
• Work independently and adapt to various work-paces while always maintaining a high-level of attentiveness and energy

What is required:

• Eligibility & Age: Must be eligible for employment within the United States and Must be a minimum of 21 years old per state licensing guidelines
• Background & Location: Must be able to pass an extensive background check and drug screening and live within driving distance of the primary work location.
• Experience: Must have at least 5 years of physical security experience.
• Licensing & Permits:
• Must have a current BSIS Guard Card (or be eligible to qualify).
• Must have a current BSIS Exposed Firearms Permit (or be eligible to qualify for an exposed carry permit).
• Education: High school diploma or equivalent required.
• Emergency Competence: Demonstrated competence in reacting to and handling emergency situations with good judgment and timely sound decision-making.
• Communication & Interpersonal Skills: Strong writing and interpersonal skills; ability to effectively communicate with people at all levels and from various backgrounds; ability to understand and follow written and verbal instructions.
• Teamwork: Ability to work independently as well as collaboratively as a team member.
• Physical Agility Requirement: All applicants must be able to pass the Surefox Physical Agility Test (SPAT) with or without reasonable accommodation prior to the scheduled start date.

Note: Passing the SPAT is a mandatory requirement for this position. The SPAT is a timed sequence of multiple physical events requiring you to progress along a predetermined path from event to event in a continuous manner until complete.

• Medical Certifications: CPR / First Aid / AED certification for all ages is required.
• Schedule Flexibility: Ability to work nights weekends and holidays as required.
• Technical Literacy: Demonstrated operational understanding of todays security technology across all platforms.

• Well maintained firearm (must be the same caliber listed on the permit)

• Demonstrated competence in reacting to and handling emergencies

• Ability to effectively communicate with people at all levels and from various backgrounds

• Good judgment with the ability to make timely and sound decisions

• Ability to understand and follow written and verbal instructions

What is desired:

• Educational Background: Bachelors Degree in Criminal Justice Intelligence Studies or a related field.
• Professional Experience: Prior Military or Law Enforcement (ODO) experience is highly prioritized.
• Technical Certifications: Formal TECC/TCCC (Tactical Emergency Casualty Care / Tactical Combat Casualty Care) certifications NREMT licensure or experience with advanced tactical medical integration.
• Specialized Training: Experience with Executive Protection anti-terrorism protocols or high-threat driving.
• International Proficiency: Experience with overseas protection assignments and international travel logistics.
• Security or law enforcement related experience preferred
• Military background is a plus
• Report writing experience preferred
• CPR and First Aid Training is preferred

Compensation and Benefits:

• Competitive Base Hourly Wage

• 401k

If you share our values and are ready to build your next career we want to hear from you!