Executive Briefing Center Program Coordinator

Imagine what you could do here. The people here at Apple dont just create products they create the kind of wonder thats revolutionized entire industries. Its the diversity of those people and their ideas that inspires the innovation that runs through everything we do from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found Sales organization generates the revenue needed to fuel our ongoing development of products and services. This in turn enriches the lives of hundreds of millions of people around the world. Our sales team is in many ways the face of Apple to our largest is seeking a Site Support u0026 Coordinator for the Apple Park Executive Briefing Center (EBC). The EBC hosts Apples most strategic customers and partners to strengthen relationships and advance business development this role you will ensure all devices equipment and technical systems are flawlessly prepared for each executive engagement. The seamless technical experience is essential for showcasing the best of Apple to executive audiences making this role vital to creating premium memorable experiences.

Customize execute and reset briefing rooms demo areas and Apple devices daily to ensure flawless technical execution for executive briefingsnManage the on-site fleet of devices including cleaning storage charging and software updatesnPrepare test verify and reset AV and all briefing technology systems for each days briefings; troubleshoot technical issues as needed maintaining required operational standardsnCollaborate with stakeholders on device refresh configuration and setup to maintain premium presentation standardsnPartner with the on-site AV team and IT for troubleshooting and issue mitigationnCoordinate cross-functional teams and facilities logistics tailored to the curated briefing experiences in support of the daily briefing center operationsnDemonstrate technology and present core content as trained and assignednSupport the planning and scheduling of low-touch briefings coordinating resources to ensure seamless execution and serving as a key point of contact for stakeholders providing guidance and information on how to effectively engage with and leverage the EBCnAssist in the coordination and execution of larger company-hosted events within the EBC aligning with cross-functional teams and supporting on-site logisticsnAssist in resource allocation and briefing scheduling to ensure optimal use of EBC spaces equipment and personnel across all engagements

3 years of experience in fast-paced white-glove environmentnProficiency in troubleshooting a wide range of IT issues including hardware software and network connectivity problemsnStrong attention to detail and commitment to quality standardsnProfessional communication skills and executive presencenExperience with process documentation and technical procedures

Previous or current work in Apple Retail or similar customer-facing technical roleniOS and Mac deployment and management experience (e.g. Jamf Apple Configurator and other platforms) and device management AVP support or technical operationsnBachelors degree or equivalent experience