EVSE Technician

Scope of Job
PowerFlex an EDF power solutions company is a leading national provider of intelligent onsite energy solutions that support cost-effective and low-carbon electrification and transportation. We deliver integrated solar storage EV charging and microgrid systems to businesses and organizations. As a single full-service provider PowerFlex customizes clean technology solutions to help clients achieve their energy and sustainability goals. Through the comprehensive PowerFlex X platform based on proprietary technology PowerFlex leverages patented smart software to control monitor and optimize a clients distributed energy resources to reduce cost and maximize return on investment. Our technology is deployed at scale to prominent commercial customers such as Adobe DHL Prologis Target and municipalities such as County of LA. PowerFlex is a top 5 provider in each of Commercial Solar Storage and EV Charging in the US.

The EVSE Field Technician will be responsible for providing onsite technical support for PowerFlexs electric vehicle charging equipment. This role will work with internal teams as well as directly with our clients to provide best-in-class customer service. This role will be part of the Optimization and Customer Success team.

THIS POSTING IS FOR A CURRENT VACANCY AND THE EMPLOYER INTENDS TO FILL THIS POSITION BY 8/30/26.

Location
This role is responsible for supporting the San Diego County Area and needs to be based locally.

Responsibilities

• Lead on-site diagnostics repair and preventative maintenance of EVSE hardware including advanced troubleshooting and root cause analysis of recurring or complex field issues.
• Act as the field point of contact for escalated service needs coordinating directly with internal support teams and external stakeholders to ensure timely resolution.
• Develop and implement best practices for field configuration installation and maintenance procedures; proactively identify site-specific risks or improvements.
• Coordinate with project teams to ensure smooth execution of service visits commissioning and retrofits serving as the on-site technical expert.
• Maintain accurate and detailed service documentation in ticketing systems; provide insights from field data to inform operational and product enhancements.
• Own field inventory tracking and replenishment for your region ensuring parts availability for scheduled and emergency maintenance.
• Support commissioning of new charging sites by performing hardware verification power-up procedures and end-to-end testing with cross-functional teams.
• Interface with clients and site hosts professionally in the field representing PowerFlexs commitment to quality safety and customer satisfaction.

Qualifications
Education/Experience

• Bachelors Degree in engineering or similar field
• 3 years of electrical engineering experience
• 2 years of experience working with EVSE
• Hands-on experience working with hardware in a laboratory or professional environment
• Experience with Customer service or support
• Experience working with Salesforce Service Cloud Microsoft Office Suite
• Must have a valid Drivers License. Subject to annual motor vehicle record checks and must participate in annual defensive driving training.

Skills/Knowledge/Abilities

• Knowledge of electronics and three-phase circuits
• Basic familiarity with command-line interface
• Good understanding of networking concepts (Ethernet WiFi Cellular IP addresses) is a plus.
• Self-starter takes initiative to drive tasks to completion
• A desire to provide the best possible service for our customers and stakeholders
• Calm under pressure and can effectively prioritize competing tasks

Compensation
The base pay range for this position is $30 - $42 hourly. The total compensation for this position will include commission. This position is eligible for PowerFlexs comprehensive Health and Welfare plans including but not limited to medical dental vision 401(k) retirement plan and paid time off. PowerFlexs compensation packages carefully consider a candidates qualifications experiences and education in relation to the position.

Physical Requirements

• Remaining in a seated position. Long hours on computer keyboard. Prolonged periods of standing walking and/or driving.
• Must be able to ascend and descend ladders scaffolds stairs and work in confined spaces and in proximity to loud equipment.
• Must be able to position one-self to work in confined spaces such as trenches pits manholes attics and tunnels.
• Must be able to lift and otherwise carry 50 pounds occasionally
• Must be able to respond quickly to sounds.
• Must be able to move safely over uneven terrain or in confined spaces.
• Must be able to work in cold environments and on concrete floors.
• Must be able to traverse irregular and steep terrain.

Working Conditions
Approximately 90% of the time is spent traveling and providing support on-site. 10% is spent in an office environment preparing equipment interacting with clients via phone/email internal escalation of service tickets participating in recurring Asset Management/Customer Success team meetings utilizing computers (frequent use of MS Word MS Excel Outlook Access PowerPoint Publisher and Adobe etc.) telephones and general office equipment.

Applicant Certification and Acknowledgment
By submitting this application you are certifying that all information provided is true and complete to the best of your knowledge. You understand that any false misleading or omitted information may disqualify you from consideration for employment or result in termination if already employed. You also release the company from any liability resulting from your failure to provide accurate information.

DEI Statement
Our company-wide approach to diversity equity and inclusion is focused on our workplace community and business outcomes. We believe Diversity Equity & Inclusion (DEI) is a key component to our mission of delivering renewable solutions and leading the transition to a sustainable energy future. As such we strive to become a workplace that is diverse equitable and inclusive. Our aspiration is to build a culture of belonging and accountability by creating opportunities for growth and continuous learning to ensure progress.

EEO Statement
PowerFlex is committed to building a diverse and inclusive workplace. We are a proud Equal Opportunity Employer and prohibit discrimination based on age ancestry color disability (mental and physical) exercising the right to family care and medical leave gender gender expression gender identity genetic information marital status medical condition military or veteran status national origin political affiliation race religious creed sex (includes pregnancy childbirth breastfeeding and related medical conditions) and sexual orientation.

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