Everest Training Coordinator

At Alcon were passionate about enhancing sight and helping people see brilliantly. With more than 25000 associates we innovate fearlessly champion progress and act swiftly to impact global eye health. We foster an inclusive culture recognizing your contributions and offering opportunities to grow your career like never before. Together we make a difference in the lives of our patients and customers. Are you ready to join us

This role is part of a team that enhances employee skills knowledge and performance to align with the companys strategic goals and help our people and the world see brilliantly.

The Everest Training Coordinator (Professional Path) manages the full training lifecycle including planning and maintaining training calendars scheduling sessions coordinating nominations managing learner inquiries and overseeing logistics and vendor coordination. This role supports attendance tracking evaluation reporting and billing processes while facilitating training across classroom virtual and e-learning formats. The coordinator also contributes to the development and maintenance of learning content partnering closely with trainers subject matter experts and key stakeholders to deliver consistent high-quality learning experience. Additionally this position supports the adoption of digital and AI/ML capabilities and contributes to the global delivery and continuous improvement of the MTO Everest training program.

MTO Everest is a structured learning program designed to build data analytics digital and AI/ML capabilities across the organization. It enables employees to leverage data effectively strengthen decision-making and enhance operational performance through a combination of instructor-led sessions hands-on exercises and real-world application projects.

Specifics include:

Training Program Coordination

• Plan schedule and coordinate global training sessions (virtual and in-person) across multiple regions

• Manage end-to-end training operations including calendar management scheduling nominations participant communications logistics and session readiness across all learning formats

• Coordinate with trainers to ensure consistent and standardized delivery

• Manage training-related inquiries vendor coordination attendance tracking and provide evaluation and billing support

Training Content Development & Continuous Improvement

• Review update and maintain training materials based on feedback performance data and evolving program needs

• Support the development of content for both online and offline learning programs

• Maintain a centralized and up-to-date repository of training materials

• Partner with stakeholders to identify skill gaps and training needs across sites

• Support assessments and related learning requirements as part of overall program delivery

• Ensure alignment of training content with business priorities digital initiatives and workforce development goals

Program Evaluation & Reporting

• Collect and analyze feedback from participants and trainers to evaluate training effectiveness

• Track key metrics such as attendance completion rates and satisfaction and provide regular reporting

• Identify and implement improvements to enhance learning outcomes and program impact

Learning Management System (LMS) Administration

• Manage course setup registration and tracking within the LMS (e.g. Alcon Learning Academy)

• Maintain accurate training records including attendance completion data and reporting dashboards

• Support course submission and related administrative projects

Stakeholder & Trainer Engagement

• Serve as the primary liaison between trainers participants and site coordinators

• Support onboarding and ongoing development of trainers

• Ensure clear and effective communication across global teams

Process Standardization & Governance

• Establish and maintain standardized processes for training delivery and feedback collection

• Ensure programs meet internal quality standards and compliance requirements

WHAT YOULL BRING TO ALCON:

• Bachelors Degree or Equivalent years of directly related experience (or high school 13 yrs; Assoc.9 yrs; M.S.2 yrs; PhD0 yrs)

• The ability to fluently read write understand and communicate in English

• 5 Years of Relevant Experience

• Work Hours: Monday Friday 8:00 AM 5:00 PM with the expectation of flexibility to accommodate business requirements and global site coordination.

• Travel Requirements: 0-10%

• Location: Onsite

• Sponsorship & Relocation: Not Available

PREFERRED QUALIFICATIONS/SKILLS/EXPERIENCE:

• Bachelors Degree in HR Education Business or a related field

• Experience in training coordination or learning & development

• Strong organizational communication and project management skills

• Experience supporting global or multi-site training programs

• Familiarity with LMS platforms and training analytics

• Exposure to technical or digital training programs (AI/ML preferred)

• Experience in adult learning principles and training delivery

• Skills in training coordination logistics management and content improvement

• Ability to analyze data and track program performance

• Continuous improvement mindset with strong cross-functional collaboration skills

• Adaptability in a fast-paced global environment

HOW TO THRIVE AT ALCON:

• Collaborate with teammates to share standard processes and learnings as work evolves!

• See your career like never before with focused growth and development opportunities!

• Join Alcons mission to provide outstanding innovative products and solutions to improve sight improve lives and grow your career!

• Alcon provides a robust benefits package including health life retirement flexible time off for exempt associates PTO for hourly associates and much more!

Alcon Careers:

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If you are currently an active employee/contingent worker at Alcon please click the appropriate link below to apply on the Internal Career site.

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ALCON IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY

Alcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non-discriminatory in recruitment hiring training promotion or other employment practices for reasons of race color religion gender national origin age sexual orientation marital or veteran status disability or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If because of a medical condition or disability you need a reasonable accommodation for any part of the application process or in order to perform the essential functions of a position please send an email to and let us know the nature of your request and your contact information.