Events Coordinator

IST Management is seeking a high-impact Events Coordinator to lead event operations within a premier corporate environment. This individual will serve as the on-site leader responsible for delivering consistent white-glove service experience across all service lines including hospitality event management and general office support.

This is a client-facing leadership role where professionalism responsiveness and attention to detail are non-negotiable. The Events Coordinator will lead a small high-performing team and act as a trusted partner to client leadership ensuring seamless daily operations while continuously identifying opportunities to improve service delivery and expand ISTs footprint within the account.

This role is critical to long-term success and growth. The right candidate will bring hospitality first mindset strong operational discipline and the ability to build trust quickly within a professional services environment.

Hours: 8am to 5pm Monday - Friday and must be able to work over time both earlier and later if requested

Hourly Compensation: $35/hr-$45/hr USD

Benefits: Medical Dental Vision STD LTD Life 401k Paid Time Off and Bonus Incentives

Who We Are

IST Management is a business process outsourcing company. Founded in 1997 we have over 1800 employees with operations in over 38 cities across the U.S. We provide Facilities and Office Services Management e-Discovery services including processing hosting court reporting collections and forensics managed review and managed services.

IST Management is one of the fastest-growing e-Discovery and facilities management companies in the U.S. Weve been honored as one of the Nations Best & Brightest Companies to Work For awarded the HR Professional Excellence Award from the Society for Human Resource Management and weve made the INC 5000 list. Were a proud partner of the Military Spouse Employment Partnership through our nations Department of Defense and have committed to Hiring Our Heroes mission to hire 100000 active and former service members.

You can check out for more info on us!

Client Relationship & Experience
Serve as the primary on-site point of contact for firm leadership and key stakeholders
Delivering a consistent high-touch service experience aligned with white-glove standards
Anticipate client needs and proactively resolve issues before they escalate
Conduct regular check-ins with client stakeholders and provide operational updates
Build credibility and trust to position IST for future service expansion
Operations Management
Oversee daily operations across mail services print/copy hospitality and office support
Ensure all services are executed in accordance with established SOPs and service level expectations
Monitor workflow prioritize tasks and adjust staffing as needed to meet demand
Maintain a highly organized detail-oriented operation with zero tolerance for service gaps
Team Leadership
Lead coach and develop a small team of service professionals
Set clear expectations for performance professionalism and client interaction
Reinforce a positive can-do culture focused on accountability and service excellence
Conduct regular training and performance feedback sessions
Ensure proper coverage scheduling and cross-training across all functions
Quality Assurance & Continuous Improvement
Maintain strict quality control standards across all service lines
Identify inefficiencies and implement process improvements
Leverage IST systems and reporting tools to track performance and trends
Drive consistency scalability and operational discipline
Professional Presence
Maintain a polished professional appearance and demeanor always
Represent IST with confidence discretion and integrity in a law firm setting

Ideal candidates have the ability to confidently interact with clients and visitors possess excellent communication abilities and are ready to grow in their professional career. Previous experience in a high end Hotel Restaurant or Corporate Services

• High School Diploma or GED required; authorization to work for any employer in the US required
• Must comply with professional dress code and standards as outlined in IST Employee Handbook
• Microsoft Office proficiency required and may be tested; Relevant hospitality/ administrative experience with high visitor and call volume in a medium-to-large-sized organization preferred
• 45 wpm typing skills good spelling and grammar and basic knowledge of Microsoft Office suite; Effective and professional verbal communication skills;English is required; other languages are a plus
• Strong organizational skills and calendar management skills; Resourceful in problem-solving and meeting client/visitor needs
• Professional appearance and outgoing positive demeanor
• Ability to write read and comprehend correspondence memos emails and basic instructions

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment please let us know by informing our Talent Acquisition team at

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.