Esthetics Sales Coach Multi Spa

• 5 spa locations
• Esthetics department performance and growth
• Lead Esthetician development
• Licensed Esthetician coaching and performance
• Advanced treatment and retail sales
• New-hire onboarding and training
• Continuing education and career development
• Inventory and product management
• Department standards and operational consistency
  
  

• Oversee the performance and development of Esthetics Departments across five locations
• Establish and drive goals for facial services advanced treatments upgrades retail retention and other key performance indicators
• Review location and individual performance to identify trends and opportunities
• Develop action plans to improve underperforming areas and capitalize on growth opportunities
• Partner with ownership and spa leadership on esthetics strategy and business initiatives
• Create consistency in standards and execution across all locations
  
  

• Coach and develop location-level Esthetics Leads and Licensed Estheticians
• Build strong leaders who can effectively coach and manage their individual teams
• Establish clear expectations and accountability around performance
• Conduct and support quarterly Licensed Esthetician evaluations
• Recognize high performers while creating development plans when additional support is needed
• Help create a positive professional high-performance culture across all five locations
  
  

• Lead strategies to grow advanced treatment service upgrade and retail performance
• Coach teams on consultations treatment planning home-care recommendations and client retention
• Help Estheticians connect excellent clinical recommendations with strong business results
• Monitor performance and create targeted coaching based on individual and location needs

• Coordinate the Licensed Esthetician new-hire experience including onboarding and initial training
• Support ongoing technical product sales and leadership education
• Coordinate training opportunities with professional skincare partners and educators
• Participate in conferences vendor education and professional development opportunities
• Ensure teams remain current on treatment protocols products technologies and service standards
  
  

• Oversee professional and retail product inventory and ordering
• Monitor professional product and supply usage
• Support payroll licensing liability insurance SOAP note and department compliance audits
• Maintain consistent operational and professional standards across locations
• Meet regularly with ownership Spa Managers and Esthetics Leads to review results and priorities
  
  

• 24 years of leadership or management experience
• Experience leading teams departments or multiple locations
• Strong business acumen with the ability to understand KPIs and turn results into action
• A proven record of sales retail service upgrades and goal achievement
• An active Esthetics license with professional treatment experience
• Experience coaching training and developing other professionals
• Strong communication and leadership skills
• Confidence holding teams accountable while maintaining a positive culture
• Excellent organization and follow-through
• The ability to work independently and manage competing priorities across multiple locations
• Strong knowledge of professional skincare services and product lines
• Professional liability insurance
  
  

• Regular presence across all five locations
• One weekend day per week
• One evening shift per week
• Flexibility to support trainings meetings events and business needs across the market
• Hands on service shifts
  
  

• Medical Dental & Vision Insurance
• 401(k)
• Supplemental Insurance
• Paid Vacation
• Flexible Scheduling
• Employee Discounts on Products & Services
• Employee Rewards Program
• Employee Referral Bonuses
• Continuing Education & Professional Development
• Leadership growth within an established and expanding organization
  
  

We have opportunities for Massage Therapists Estheticians Spa Managers and Spa Associatesat all stages of their careers. Full Time Part Timewe can provide the perfect fit with FLEXIBLE schedules.

Hand & Stones focus is on creating an experience that exceeds our guests expectations. We treat every guest & employee with respect. We know if you have happy employees you will have happy clients. Become part of the team and youll see that for yourself.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination benefits compensation day to day activities and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.