ERP Program Manager

Position Summary
Responsible for providing program leadership and day-to-day coordination for Spelman Colleges enterprise resource planning ( ERP ) modernization initiative including the migration from Ellucian Banner to Workday. The ERP Program Manager will coordinate the integrated work of campus leaders functional offices Enterprise Technology Services implementation partners and other vendors to support a successful transition. This position facilitates effective upward downward and lateral communication; organizes decision-making and issue resolution; and manages program scope budget schedule quality risks dependencies resources and vendor performance. The role maintains the programs governance plans documentation reporting and controls from design and configuration through testing deployment stabilization and closeout while supporting Spelmans objective of adopting modem effective business practices rather than recreating legacy Banner processes.

Essential Duties And Responsibilities
Provides program management leadership for the Banner-to-Workday migration and related ERP workstreams across Finance Human Resources Payroll Student data integrations reporting security testing change management and deployment. Develops maintains and manages the integrated program charter scope work plan budget schedule milestones dependencies resource plan quality plan risk register issue log decision log and communications plan. Facilitates effective upward downward and lateral communication among executive sponsors the ERP Steering Committee functional leaders project teams campus stakeholders implementation partners and vendors. Plans and facilitates governance steering committee workstream decision risk and status meetings; ensures the appropriate stakeholders participate and that agendas materials decisions action items owners and due dates are documented and followed through to completion. Produces clear timely audience-appropriate program status reports dashboards executive briefings and escalations that communicate progress decisions needed budget status risks issues dependencies and readiness. Influence without relying solely on formal authority; negotiate effectively; and manage competing priorities and deadlines. Must possess excellent interpersonal facilitation leadership teamwork problem-solving independent judgment organization written and verbal communication time management and presentation skills. Strong attention to detail follow-through discretion and customer service are essential. Must be proficient with Microsoft Office Suite and project portfolio scheduling collaboration and reporting tools such as Microsoft Project Smartsheet or comparable applications. DIMENSIONS AND SUPERVISORY RESPONSIBILITIES This position may have supervisory responsibilities for one or more positions in the department. This does not include work study students.

Physical Demands
While performing the duties of this job the employee is regularly required to: sit walk use hands for computers and to move items reach with hands and arms and talk or hear. The employee is frequently required to stand: The employee is occasionally required to: stoop or kneel or crouch and lift and/or move up to 15 pounds and sit. Specific vision abilities required by this job include close vision color vision and ability to adjust focus.

Required Qualifications
Bachelors degree from an accredited institution of higher education in a related field or an equivalent combination of relevant education and/or experience required however a minimum of four (4) years of direct project management and leadership experience required. Must have experience with project management software tools preferably in higher education. Must be able to adjust quickly to changing priorities and conditions and handle multiple. Must have the ability to influence and negotiate effectively. The ability to handle multiple tasks or projects at one time meeting assigned deadlines is essential. Must have knowledge of project management methodology and familiarity with major project management approaches and tools. Possess excellent interpersonal initiative teamwork problem solving independent judgment organization communication (verbal and written) time management project management and presentation skills are required). Must possess strong attention to detail and follow up skills. Must possess strong customer service skills phone and e-mail etiquette. Ability to conduct extensive research for the purpose of problem solving and situation analysis. Must have intermediate skills and experience using Microsoft Office Suite (Word Excel and PowerPoint) and be internet savvy. Proficient with Microsoft Project Smartsheet and other project management applications and programs associated with the position.

Preferred Qualifications
Two (2) years of in IT project management preferred. Familiarity with agile project management techniques and experience developing project portfolios preferred. Experience with project management software tools preferably in higher education. Program management and/or Workday implementation certification or training is a plus.