Environmental Services Representative

• High School diploma or equivalent education (examples include: GED verification of homeschool equivalency partial or full completion of post-secondary education etc.) preferred

• One year of experience preferred

• Demonstrates the skills and competencies necessary to safely perform the assigned job determined through on-going skills competency assessments and performance evaluations
• Sufficient proficiency in speaking reading and writing the English language necessary to perform the essential functions of this job especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients physicians family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Demonstrates the ability to access information both in the department and within the hospital system to support the department as appropriate
• Multi-task oriented ability to complete work within designated time frames
• Ability to accurately and efficiently perform duties with minimal supervision
• Demonstrate efficient and safe use of housekeeping equipment and chemicals

• Interacts in a positive professional manner with patients family and staff.
• Actively participates in meetings huddles and with other team members using positive communication.
• Promotes a positive work environment and contributes to a dynamic team focused work unit to achieve optimal results.

• Responds promptly and positively to requests for assistance with directions and information from patients staff and visitors.
• Promptly responds to all assignments to create an environment that is conducive for healing.
• Performs efficient room cleaning processes ensuring timely patient admissions.

• Follows department process for room cleaning and discharge inspections as appropriate with the goal of meeting or exceeding HCAHPS cleanliness scores.
• Achieves discharge daily room cleaning and assigned area turn-around times as appropriate.
• During discharge activity tracks logs and notifies appropriate management of safety and repair needs for equipment.
• Follows policies procedures and safety rules. Observes standard infection control precautions and complies with OSHA standards.
• Communicates and documents any facility or patient related issues to management as appropriate. Correct minor safety hazards.

• Appropriately uses and stores chemicals paper goods supplies and equipment utilized during a shift.
• Manages time effectively and prioritize department daily tasks minimizing incidental overtime.

• Assumes responsibility for growth and development. Participates in continuing education and in-service programs.
• Contributes ideas towards improving the efficiency and effectiveness of department processes.

WORK ATTIRE
• Uniform: Yes
• Scrubs: Yes
• Business professional: No
• Other (department approved): Yes

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster Severe Weather Events etc) regardless of selection below.
• On Call* No

TRAVEL**
**Travel specifications may vary by department**
• May require travel within the Houston Metropolitan area No
• May require travel outside Houston Metropolitan area No

Work Shift:

Job Category:

Houston Methodist is an Equal Opportunity Employer.