Entry Level Customer Service Representative

At Bizzetta we believe in turning possibilities into opportunities and opportunities into success. As a dynamic sales firm we specialize in empowering businesses to achieve their goals through innovative strategies exceptional service and unparalleled results.

Position Overview:
Bizzetta are looking for a motivated and enthusiastic Entry Level Customer Service Representative to join our dynamic this role you will be the first point of contact for our customers providing exceptional service and ensuring that their inquiries and concerns are handled promptly and professionally.

This position is fully on-site applicants must live in or near Charlotte NC. Immediate availability is required.

Key Responsibilities:

• Respond promptly and professionally to customer inquiries via phone email and chat.
• Assist customers in resolving product or service issues with a positive attitude.
• Document customer interactions and maintain accurate records in the system.
• Provide detailed information about products services policies and procedures.
• Collaborate with other departments to ensure customer concerns are addressed effectively.

Qualifications:

• High school diploma or equivalent qualification.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work well in a team-oriented environment.
• Basic computer proficiency and familiarity with customer service software.

What We Offer:

• Competitive hourly pay based on experience.

• Flexible scheduling depending on event needs.

• Opportunities to gain hands-on experience in event operations and client engagement.

• Supportive team-oriented environment with potential for future advancement.

• Fast-paced engaging work setting where your contribution makes a difference.

How to Apply:
If you’re reliable energetic and ready to start immediately we’d love to hear from you!