Enterprise ServiceNow Governance & Platform Owner

How Youll Make an Impact

As an Enterprise ServiceNow Governance & Platform Owner youll be at the forefront of our innovation driving the governance strategic evolution and operational excellence of the ServiceNow platform across a multi-company domain-separated environment. Youll collaborate with a diverse group of passionate individuals toenable sustainable solutions to advance mobility improve wellbeing and enhance modern this role you will:

• Own and maintain the ServiceNow platform roadmap capability plan and governed backlog to support business priorities and scalable platform growth.

• Establish platform governance routines decision rights intake standards design controls and architectural guardrails that promote global standardization.

• Govern domain separation standards configuration decisions access models data separation requirements and delegated administration practices.

• Lead platform release planning upgrade readiness regression testing coordination and production change governance.

• Monitor platform health reporting data quality integration reliability and operational performance while driving continuous improvement.

• Coordinate and oversee consulting partners implementation partners and managed service providers to ensure high-quality standards-based delivery.

Required Qualifications that Enable Your Success

• 8 years of information technology experience with progressive responsibility in ServiceNow administration product ownership solution architecture platform management or platform leadership roles.

• Strong knowledge of ServiceNow including Information Technology Service Management (ITSM) Service Catalog Knowledge Management Configuration Management Database (CMDB)/Common Service Data Model (CSDM) reporting and integrations.

• Experience establishing platform governance operating models demand management processes and architectural standards that support sustainable platform growth.

• Proven ability to develop and manage platform roadmaps backlogs stakeholder priorities technical risk and partner-delivered initiatives.

• Experience defining and enforcing platform standards governance controls and decision-making frameworks.

• Strong stakeholder management communication and influence skills across technical operational business and executive audiences.

• Experience leading consulting partners managed service providers and outsourced delivery teams.

• ServiceNow Certified System Administrator (CSA) and one or more ServiceNow Certified Implementation Specialist (CIS) certifications.

Preferred Qualifications that Drive You Forward

• Experience with ServiceNow Domain Separation multi-instance strategies or multi-company enterprise environments.

• Experience implementing ServiceNow governance frameworks including standards management design review demand intake release governance and change controls.

• Experience supporting enterprise platform transformations mergers acquisitions divestitures or company onboarding initiatives.

• Experience with Agile delivery methodologies product ownership release management or platform governance functions.

• Familiarity with ServiceNow capabilities such as Information Technology Operations Management (ITOM) Employee Center Strategic Portfolio Management (SPM) Security Operations (SecOps) or other enterprise workflows.

• ServiceNow Certified Application Developer (CAD) ITIL 4 Foundation or higher Agile Scrum Product Owner or SAFe certifications.

Your Work Environment

At Lubrizol were committed to providing a safe inclusive and empowering environment where you can do your best workwhether in a lab on the production floor or in a hybrid office setting. Depending on your role your work environment may include:

• Standing walking or operating equipment for extended periods

• Working in a lab or manufacturing setting with appropriate PPE provided

• Use of computers and digital tools in an office or hybrid environment

• Occasional lifting or movement of materials

• Adherence to rigorous safety protocols and ergonomic standards

We continuously invest in our facilities and technologies to ensure they support your well-being productivity and growth. If you require reasonable accommodation we are committed to working with you to ensure an inclusive and accessible experience.

Benefits that Empower You

• Competitive salary with performance-based bonus plans

• 401(k) match Age-Weighted Defined Contribution

• Comprehensive medical dental & vision coverage

• Health Savings Account (HSA)

• Paid holidays vacation and parental leave

• Flexible work environment

• Learning and development opportunities

• Career and professional growth

• Inclusive culture and vibrant community engagement

Learn more at Imagined for Life. Enabled by Science. Delivered by You.

For nearly 100 years The Lubrizol Corporation a Berkshire Hathaway company has been at the forefront of innovation to enhance everyday life advance mobility and make the modern world work better. Our specialty chemistry solutions - from engine oils performance coatings and skincare to medical devices and plumbing systems - are powered by the expertise passion and commitment of people like you. We tackle the worlds toughest challenges with science-based solutions deeply understanding our customers to deliver innovative chemistry and differentiated value.

Our inclusive culture dedication to safety and incredible global talent drive our success. Our solutions meet the evolving needs of the modern world brought to life by science and most importantly delivered by you. Whether youre in the lab on the production floor or in the office youll be part of a team around the world that empowers you to think boldly drive results and contribute to solutions that shape a better more sustainable future.

We win because of you. Lets build the future together.

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