Enterprise Risk Specialist

Position Summary

The Enterprise Risk Specialist supports the development implementation and ongoing operation of CoServs Enterprise Risk Management (ERM) program with a primary focus on standing up the organizations new risk tracking system (OnSpring). This role helps design workflows intake processes data structures and reporting mechanisms under the guidance of the ERM Director. The Specialist ensures highâquality data consistent processes and reliable reporting that strengthen enterpriseâwide risk visibility and supports regulatory readiness.

Responsibilities

• ERM System Implementation & Administration
  • Assists in configuring and launching the new ERM system (Onspring) including workflows forms fields scoring logic and user roles.
  • Supports requirements gathering testing and user acceptance activities. Maintains system data troubleshoots issues and coordinates with IT and the vendor as needed.
  • Monitors system performance and recommends enhancements. Support change management and user training related to the new system.
• Key Risk Indicator Data & Quality Control
  • Maintains data accuracy completeness and consistency across ERM modules.
  • Conducts routine data audits and works with risk owners to resolve discrepancies.
  • Identifies data requiring taxonomy categorization and scoring consistency and works with the ERM Director to coordinate needs with risk owners.
• Risk Intake Tracking & Workflow Support
  • Manage the intake of new risks incident tracking and mitigation updates.
  • Track deadlines followâups and escalation triggers.
  • Coordinate with risk owners to ensure timely updates and documentation.
• Reporting & Dashboard Support
  • Prepare monthly and quarterly ERM reports maintain dashboards and heat maps and generally assist in preparing materials for the Enterprise Risk Committee.
• Documentation & Process Development
  • Work with Regulatory Compliance and Corporate Records to develop and maintain ERM procedures SOPs job aids and workflow documentation.
  • Maintain regulatory library and generally support regulatory readiness calendars deadlines and drafts.
• Administrative & Operational Support
  • Schedule risk reviews risk assessments followâup meetings and system training sessions.
  • Manage shared inboxes or intake channels. Support vendor coordination and contract needs related to the ERM system and future module expansions.

Position Requirements

• High School graduation or GED equivalent required
• Regardless of education 2 years experience supporting or implementing a workflowâbased tracking system (GRC ERM audit RMIS compliance or similar) required
• Experience coordinating across multiple departments
• High level of internal political acumen and capability to represent department in certain executive-level administrative interactions

Education Experience and Certifications Preferred

• Associates Degree or Bachelors Degree from accredited College preferred.
• Experience with OnSpring (highly preferred but not mandatory).
• Experience in risk management compliance or audit functions
• Experience in electric utility gas utility or cooperative operations.
• Experience supporting system implementations or process standâups.

Skills and Abilities Required

• Process orientation and structured thinking
• Data accuracy and stewardship
• Crossâfunctional communication
• Systems and workflow aptitude
• Ability to translate requirements into system configurations
• Professional discretion with sensitive information
• Strong organizational skills and attention to detail
• Ability to learn new systems quickly and support process design
• Highly functional team player

Skills and Abilities Preferred

• Basic reporting or dashboarding skills (Power BI Tableau or similar)
• Basic understanding of GRC ERM IRM RMIS or other risk management software tools
• Basic understanding of Excel Spreadsheet creation and basic functions

Physical Requirements

• Operates office equipment such as a computer telephone copier etc.
• Indoor office environment.
• Ability to lift a minimum of 25 pounds.
• Ability to drive occasionally as needed.
• Ability to sit for long periods of time.
• Requires frequent sitting standing walking bending and reaching.

Other Requirements

• Must have and maintain a valid Texas drivers license.

Required Experience:

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