Enterprise Mgr, Network SVCS

Your Tomorrow is Here!

Temple Health is a dynamic network of outstanding hospitals specialty centers and physician practices that is advancing the fight against disease pushing the boundaries of medical science and educating future healthcare professionals. Temple Health consists of Temple University Hospital (TUH) Fox Chase Cancer Center TUH-Jeanes Campus TUH-Episcopal Campus TUH-Northeastern Campus Temple Physicians Inc. and Temple Transport Team. Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University.

To support this mission Temple Health is continuously recruiting top talent to join its diverse 10000 strong workforce that fosters a healthy safe and productive environment for its patients visitors students and colleagues alike. At Temple Health your tomorrow is here!

Equal Opportunity Employer/Veterans/Disabled

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin or protected veteran status and will not be discriminated against on the basis of disability.

Your Tomorrow is Here!

Temple Health is committed to setting new standards for preventing diagnosing and treating major diseases in our community and across the nation. Achieving that goal means investing in our employees success through staff and leadership development. Our recruitment strategy is to attract and retain a diverse high performing workforce that fosters a healthy safe and productive environment for our patients and colleagues alike.

Under the general guidance of the Director Enterprise Network Services the Manager of Network Services will lead a team of Network Data Technician staff for the daily performance and availability of the organizations network. Analyzes network system functions and failures to isolate and define problem areas. Monitors the reachability of all connections within the network and initiate troubleshooting to restore full network capability. Monitors system performance and tracks usage. Develops and delivers a trend analysis of system load usage and response. Manages operational support upgrades pre and post network events and maintenance support. Maintain network documentation and inventory. Manages 24/7 on-call support and on-call teams. Acts as an escalation point for network service issues out of hours. Communicating Planning and Implementing network changes and presenting to the CAB for approval. Collaborate with IT Teams on projects and technology initiatives as needed.

This role requires three days on-site (Tuesday Wednesday and Thursday) at Temple Health Womens and Families Hospital.

Education
Bachelors Degree in Computer Science Information Technology or related field Required or
Combination of relevant education and experience may be considered in lieu of degree Required

Experience
3 years experience with managing and mentoring a Network Operations Team Required
3 years experience with expertise in network monitoring and troubleshooting across diverse infrastructure (e.g. DNS Wired Wireless SD-WAN Firewalls Campus & Data Center Networking) Required
General Experience with and In-depth knowledge of protocols such as BGP OSPF QoS static routing Layer 2 Layer 3 routing Required
2 years experience and proficiency in automation and scripting and Life Cycle Management Preferred
General Experience and familiarity with network devices Cisco Palo Alto Extreme Infoblox and knowledge of Azure Preferred
Previous healthcare experience Preferred

Licenses
Cisco Cert Network Associate Preferred
Cisco Cert Net Professional Preferred