Enterprise Generative AI Platform Engineer

At Amgen if you feel like youre part of something bigger its because you are. Our shared missionto serve patients living with serious illnessesdrives all that we do.

Since 1980 weve helped pioneer the world of biotech in our fight against the worlds toughest diseases. With our focus on four therapeutic areas Oncology Inflammation General Medicine and Rare Disease we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer heart disease inflammatory conditions rare diseases and obesity and obesity-related conditions. As a member of the Amgen team youll help make a lasting impact on the lives of patients as we research manufacture and deliver innovative medicines to help people live longer fuller happier lives.

Our award-winning culture is collaborative innovative and science based. If you have a passion for challenges and the opportunities that lay within them youll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Enterprise Generative AI Platform Engineer

Lets do this. Lets change the this vital role you will help Amgen turn approved AI capabilities into practical responsible and repeatable solutions. This individual contributor will support platforms such as ChatGPT Enterprise custom GPTs and related services; connect user needs with platform capability; guide use-case intake; and create reusable guidance. You will partner with Product Engineering Security Privacy Compliance Legal and business teams to improve adoption and measurable value.

Roles & Responsibilities:

• Support enterprise generative AI capabilities including ChatGPT Enterprise custom GPTs and related tools.
• Help teams clarify use cases assess fit and risk and identify an appropriate delivery path.
• Turn user feedback into prioritized requirements reusable patterns templates and self-service guidance.
• Partner with Product Engineering Security Privacy Compliance and Legal teams to support responsible use and practical governance.
• Support pilots workshops office hours and demonstrations that build confidence and surface adoption barriers.
• Track adoption and feedback then communicate platform updates and recommendations for improvement.

We are all different yet we all use our unique contributions to serve patients. The professional we seek is an Enterprise Generative AI Platform Engineer with these qualifications:

Must-Have Skills:

• Experience in enterprise technology technical enablement internal tools product solutions or a related field.
• Practical familiarity with generative AI platforms custom assistants or GPTs and common enterprise use cases.
• Ability to assess use cases for user value feasibility risk and scalability.
• Strong communication and stakeholder skills including translating technical capabilities into clear guidance.
• Ability to collaborate effectively with business engineering security and governance partners.

Good-to-Have Skills:

• Experience with ChatGPT Enterprise custom GPTs or comparable generative AI platforms.
• Experience supporting technology adoption through training office hours or communities of practice.
• Familiarity with responsible AI privacy information security or access management.
• Experience in biotechnology pharmaceuticals healthcare or another regulated industry.

Education and Professional Certifications

• Masters degree with 2 years of experience in Computer Science Information Technology Engineering Product Management Business or a related field
• OR
• Bachelors degree with 5 years of experience in Computer Science Information Technology Engineering Product Management Business or a related field
• Relevant certifications in generative AI cloud platforms product management program management change management or information security are a plus.

Soft Skills:

• Clear written verbal facilitation and presentation skills.
• Curiosity initiative and the ability to learn new capabilities quickly.
• Organized approach to managing priorities and following through on commitments.
• Collaborative team-oriented approach with global and virtual partners.

As we work to develop treatments that take care of others we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture well support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to relevant skills experience and qualifications.

In addition to the base salary Amgen offers a Total Rewards Plan based on eligibility comprising of health and welfare plans for staff and eligible dependents financial plans with opportunities to save towards retirement or other goals work/life balance and career development opportunities that may include:

• A comprehensive employee benefits package including a Retirement and Savings Plan with generous company contributions group medical dental and vision coverage life and disability insurance and flexible spending accounts
• A discretionary annual bonus program or for field sales representatives a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.

In any materials you submit you may redact or remove age-identifying information such as age date of birth or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Sponsorship for this role is not guaranteed.

As an organization dedicated to improving the quality of life for people around the world Amgen fosters an inclusive environment of diverse ethical committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability status or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Salary Range