Enterprise Application Services Specialist II
Job Location:
Cookeville, TN - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
The Integration Developer plans designs builds tests and maintains data integration solutions APIs and web services that connect key university enterprise systems (e.g. Banner Oracle). This role ensures seamless secure and reliable data flow between internal and external platforms directly impacting operational efficiency for students faculty and staff. The developer also provides advanced technical support to end users as necessary analyzing user requests to understand troubleshoot and solve their specifications in a timely manner.
Tennessee Tech is an Equal Opportunity/Affirmative Action Employer.
Responsibilities
System Integration & API Development:
Design develop and modify robust data integration solutions (ETL API middleware) to facilitate bi-directional data flow between core ERPs (e.g. Workday Ellucian Banner PeopleSoft) CRM systems (e.g. Salesforce) and Learning Management Systems (e.g. Canvas Blackboard). Build and maintain RESTful and SOAP APIs for real-time application integrations. Ensure all code adheres to established version control and CI/CD standards.
Support Maintenance & Troubleshooting:
Provide ongoing technical support and maintenance for existing integration platforms. Monitor system health detect software/architecture problems and troubleshoot data latency or quality issues. Participate in on-call rotations for critical integration failures and coordinate with software vendors or external service providers to resolve escalated define and develop new functionality to meet business requirements. Analyze business processes and make relevant recommendations. Develop and support unit testing. Work on project teams. Participate in planning sessions to implement upgrades or additional features to various enterprise systems.
Data Transformation & Solution Design:
Conduct thorough data analysis to define and document data mapping requirements and transformation logic. Convert operational specifications into technical designs ensuring referential integrity and data consistency across heterogeneous systems. Participate in the selection of suitable integration patterns (batch event-driven or real-time) to meet university business needs.
Collaboration & Documentation:
Partner with functional teams (Registrar HR Admissions Advancement) to translate complex business requirements into technical specifications. Analyze problems and issues presented by end users and develop a solution. When no solution is determined serve as a liaison between the user(s) and vendor(s) to resolve the issues and confirm changes. Maintain comprehensive documentation for integration designs data flow diagrams and problem resolutions. Provide timely updates to functional users and all solutions comply with university data security privacy and regulatory standards (e.g. FERPA) and maintain confidentiality of such solutions.
Professional Development & Quality Assurance:
Stay current with emerging technologies in data integration middleware and cloud platforms. Participate in code reviews to enforce standards and mentor junior staff. Create and execute unit system and end-to-end integration tests to validate data accuracy and performance prior to production deployment.
Other duties as assigned.
Typical hours are Monday-Friday8:00 a.m. to 4:30 p.m. Must be able to work outside normal hours (evenings weekends holidays) to support scheduled changes and be on call after hours.
Applicants will be required to submit a letter of application (including self-assessment of how the applicants qualifications satisfy the position requirements) resume contact information (including email and relationship to applicant) for three recent (36 months) professional references and a copy of transcripts (official transcripts will be required upon hire). Submission of materials is the applicants responsibility. Applications without all required materials are incomplete and will not be considered.
Commensurate with education and experience. Level P2 Grade 13.
The University offers a competitive benefits package. Benefits include the accumulation of two vacation days per month one sick leave day per month and thirteen University holidays. Other benefits include medical and life insurance (shared cost with the university) retirement optional 401k and educational benefits.
Qualifications
Bachelors degree from an accredited institution in Computer Science Information Technology Computer Engineering or a related field. 3 or more years of professional experience in integration development including hands-on experience with ETL tools or middleware platforms. Proficiency in at least one object-oriented or procedural programming language (e.g. Java C# Python). Strong working knowledge of SQL and experience with relational database technologies (e.g. Oracle SQL Server). Demonstrated experience developing and consuming RESTful and SOAP web services. Experience working in a Higher Education environment with enterprise systems such as Ellucian Banner or Oracle. Experience with cloud-based integration platforms (e.g. MuleSoft Boomi Informatica) or Enterprise Service Bus (ESB) ability to troubleshoot complex data flow issues and optimize performance for high-volume data of version control systems (e.g. Git/GitHub) and automated deployment pipelines (CI/CD).Familiarity with Learning Management Systems (LMS).
Ten years of IT experience working in a Higher Education environment is preferred. Experience in web development and data analysis. Experience in an end-user support role. Experience supporting an enterprise resource planning system in a higher education environment. Experience in developing rich data-driven applications. Experience training information technology professionals. Demonstrated excellence in Communications and interpersonal skills. Experience producing technical documentation. Strong time management and organizational skills with a record of being flexible accurate detail-oriented reliable and self-motivated. Experience in the administration of web and database services in Windows and Linux environments. Detailed knowledge of current programming technologies. Strong service delivery/customer service orientation. Experience using Bootstrap and jQuery in enterprise application development. Experience developing and interacting with RESTful web services. Experience developing with C and PHP programming languages.
Required Experience:
IC
About Company
Tennessee Tech University ranked as the #1 public university in TN, according to Money magazine, and best return on investment. 200+ programs in Engineering, Education, Business, and more.
