Engineering Program Director Americas Distribution Quality Operations

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain restore health and extend life. Our 95000 employees work across more than 150 countries to put patients first developing innovative medical technologies that improve the lives of 72 million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose growth and impact.

Act boldly. Compete to win. Move with speed and decisiveness. Foster belonging. Deliver resultsthe right way. Thats the Medtronic Mindset our cultural norms. Our brand is rooted in action not just words. The Medtronic Mindset defines the expectations of our culture. Every person here plays a role in bringing it to life. We recognize your extraordinary potential to ensure future generations live better healthier lives.

The Engineering Program Director Distribution Quality Operations for Americas is responsible for leading and executing complex global quality programs that support distribution operations and operating unit requirements. This role serves as the primary program manager for Americas product rework initiatives cosmetic fix programs Product Hold Order (PHO) activities and distribution supplier quality oversight.

The position requires strong cross-functional leadership to coordinate activities across Operating Units Distribution Centers Supply Chain Regulatory Affairs Manufacturing Quality and third-party logistics partners. The Program Director ensures programs are executed in compliance with quality system requirements regulatory expectations and business objectives while driving efficient product disposition and distribution continuity.

At Medtronic we bring bold ideas forward with speed and decisiveness to put patients first in everything we -person exchanges are invaluable to our work. Were working a minimum of 5 days a week onsite as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary. We must work with a sense of purpose and ownership knowing there is a human life on the other side of every decision.

Responsibilities may include the following and other duties may be assigned.

Global Delivery Quality Program Management

• Lead and execute global quality programs supporting cosmetic fixes product rework activities relabeling initiatives and other supporting activities.

• Develop and manage program plans timelines budgets risks and stakeholder communication strategies.

• Coordinate cross-functional teams to ensure program deliverables are completed on schedule and meet quality and regulatory requirements.

• Establish governance processes and provide regular status updates to senior leadership and operating unit stakeholders.

• Facilitate issue resolution and escalation management for critical program risks and barriers.

Requirements Documentation & Change Control

• Partner with Operating Units to define document and drive approvals of business quality and regulatory requirements for product rework and cosmetic fix activities.

• Lead change control activities associated with global distribution and rework initiatives.

• Ensure documentation packages risk assessments validation requirements and implementation plans are completed and approved in accordance with Quality System requirements.

• Support development and maintenance of procedures work instructions and program documentation.

Product Hold Order (PHO) Management

• Lead execution of Product Hold Orders affecting Americas Distribution sites.

• Coordinate inspection sampling segregation containment disposition rework scrapping and shipment activities.

• Ensure PHO activities are executed in accordance with approved procedures regulatory requirements and operating unit instructions.

• Facilitate communication between operating units distribution centers quality teams and supply chain stakeholders.

• Provide reporting and status updates on hold order progression product disposition decisions and completion activities.

Supplier Quality Oversight for Distribution

• Oversee supplier quality activities supporting distribution operations including third-party logistics providers repackaging suppliers and service providers.

• Coordinate supplier assessments audits performance reviews and quality improvement initiatives that will be executed by Quality Engineering.

• Monitor supplier quality metrics and identify opportunities to reduce risk and improve performance.

Logistics & Execution Management

• Coordinate logistics activities associated with product rework relabeling inspection and product disposition programs.

• Collaborate with manufacturing and logistics partners to execute approved plans.

• Ensure inventory movement product accountability and traceability requirements are maintained throughout program execution.

• Monitor program performance metrics and implement corrective actions as necessary.

• Assess project issues and develops resolutions to meet productivity quality and client-satisfaction goals and objectives.

Must Have: Minimum Requirements

To be considered for this role please ensure the minimum requirements are evident on your resume.

• Requires a Bachelors degree in Engineering or Technical Sciences with 10 years of relevant work experience in Supplier Quality Execution and Project Management in a highly regulated industry and 7 years of managerial experience OR advanced degree in Engineering or Technical Sciences with 8 years of relevant work experience in Supplier Quality Execution and Project Management in a highly regulated industry and 7 years of managerial experience

Nice to Have:

• PMP Lean Six Sigma or equivalent project management certification.

• Experience supporting distribution center operations field actions product recalls or product hold activities.

• Knowledge of FDA ISO 13485 and medical device regulatory requirements.

• Experience with supplier quality management and third-party logistics oversight.

• Demonstrated ability to lead global cross-functional teams in a matrix environment.

For Baccalaureate degrees earned outside of the United States a degree that satisfies the requirements of 8 C.F.R. 214.2(h)(4)(iii)(A) is required.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

U.S. Work Authorization & Sponsorship

At Medtronic we are committed to fostering an environment where employees can thrive and make a meaningful alignment with our enterprise-wide workforce planning approach U.S. work authorization sponsorship (H-1B TN J etc.) is offered exclusively for Principal-level roles and above where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.

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Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @ email addresses.

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Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.

The following benefits and additional compensation are available to those regular employees who work 20 hours per week: Health Dental and vision insuranceHealth Savings AccountHealthcare Flexible Spending AccountLife insurance Long-term disability leaveDependent daycare spending accountTuition assistance/reimbursement andSimple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees:Incentive plans 401(k) plan plus employer contribution and matchShort-term disabilityPaid time offPaid holidaysEmployee Stock Purchase PlanEmployee Assistance ProgramNon-qualified Retirement Plan Supplement (subject to IRS earning minimums) andCapital Accumulation Plan (available to Vice Presidents and above or subject to IRS earning minimums).

Regular employees are those who are not temporary such as interns. Temporary employees are eligible for paid sick time as required under applicable state law and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

Medtronic benefits and compensation plans

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local addition Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

If you are applying to perform work for Medtronic Inc. (Medtronic) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County you can findhere a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.