Engineering Operations Technician, Data Center Engineering Operations

Amazon Web Services (AWS) is currently hiring for an Engineering Technician to support our data centers. The Engineering Technician will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations.

The Data Center Engineering Technician will be responsible for ensuring the overall operation and maintenance of all electrical mechanical and HVAC equipment within the data center. This equipment supports mission-critical servers and must maintain better than 99.999% uptime. The Data Center Engineering Technician will continue to maintain high reliability and performance while keeping operating costs in facilities at a minimum.

Responsibilities:
- Supervise contractors who perform servicing or preventive maintenance
- Perform limited maintenance tasks to include: Rack PDU & Rack ATS replacements rack installation and seismic bracing
- Perform root cause analysis for operational issues
- Troubleshoot facility and rack level events
- Ensure all personnel on-site follow safety protocols
- Keep track of alarms and respond accordingly
- Perform basic support concepts such as ticketing systems root cause analysis and task prioritization

Physical Requirements:
All physical requirements are expected with reasonable accommodations
- Walk job sites in uneven terrain
- Work at heights and from ladders
- Regularly walk use hands and fingers handle or feel reach with hands and arms stoop kneel crouch or craw
- Regularly lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more
- Carry objects weighing up to 49 pounds for short distances
- Work shifts longer than eight hours in duration
- Respond to off hour emergency calls
- Maintain balance and perform construction tasks while on a ladder
- Coordinate body movements when using tools or equipment
- Work in a space requiring hearing protection

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.



Key job responsibilities
CMMS Tracking
Troubleshooting
Administrative Work Package Creation
Schedule management
Alarm Response
Project Management

A day in the life
This role acts as Amazons front line when it comes to hands-on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting reporting to a sites Data Center Facility Manager (FM). They will track maintenance on mission-critical data center facility equipment including diesel generators and related fuel systems electrical systems such as switchgear UPS units PDUs batteries and associated systems. Mechanical equipment includes CRAHU units centrifugal chillers cooling towers water systems air handlers and associated systems pumps and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment building automation systems and general facilities equipment.

About the team
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.


- 1 years of electrical or mechanical or 1 years of data center or mission critical facilities (example: hospital military facility public safety facility etc.) experience
- 1 years of Microsoft Office products and applications experience
- Work a flexible work schedule including evenings overnights and weekends

- 2 years of data center engineering experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The starting pay for this position is listed below. Final starting pay will be based on factors including experience qualifications and location. Starting Day 1 of employment Amazon offers EAP Mental Health Support Medical Advice Line 401(k) matching. Learn more about our benefits at CA SANTA CLARA - 37.83 - 66.10 USD hourly
USA CA San Francisco - 37.83 - 66.10 USD hourly