Engineer II, Systems Reliability Engineering

Calling all originals: At Levi Strauss & Co. you can be yourself and be part of something bigger. Were a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit and your future.

Introduction

As part of the Distribution & Logistics IT team you will help ensure the reliability resilience and operational readiness of the technology platforms that support global warehouse and transportation operations. You will lead major incident response efforts drive reliability improvements and partner with engineering operations vendors and business stakeholders to reduce risk and improve business continuity across critical supply chain systems.

About the Job

• Lead high-impact incident response efforts coordinating technical teams and recovery activities to minimize business disruption.
• Own root cause analysis corrective action planning and long-term remediation of recurring or high-severity production issues.
• Improve monitoring observability operational health indicators runbooks and deployment readiness across Distribution & Logistics platforms.
• Partner with engineering teams operations teams vendors cybersecurity infrastructure teams and third-party logistics providers to strengthen platform reliability and resilience.
• Coach engineers and support teams on troubleshooting practices operational excellence and the effective use of AI-enabled tools to improve reliability and efficiency.

About You

• 6 years of experience in systems reliability engineering application support platform operations production support or enterprise logistics technology environments.
• Experience leading major incident response coordinating cross-functional recovery efforts and driving operational improvements for business-critical systems.
• Strong troubleshooting expertise across applications integrations databases monitoring platforms and operational technologies.
• Advanced SQL observability release validation and root cause analysis experience used to improve reliability and reduce recurring issues.
• Experience with Manhattan WMS Manhattan Active WMS Manhattan TMS Centiro TMS Manhattan LMS UKG WFM MuleSoft Talend SAP AFS SAP S/4HANA ServiceNow Microsoft Power BI Tableau Manhattan SCI SQL Server Oracle Snowflake or comparable enterprise platforms.
• Experience with observability platforms log analytics application performance monitoring API management Linux Microsoft Azure warehouse automation WCS integrations and high-volume global distribution center operations.
• Experience supporting peak readiness command center operations third-party logistics (3PL) transitions major incidents upgrades rollouts or business continuity activities.
• Experience supporting warehouse transportation supply chain or enterprise platforms including vendor coordination and operational readiness activities.

FILL DATE