Endpoint Agent – Senior Staff Software Development Engineer in Test

About Kaseya

Kaseya is the leading provider of AI-powered IT management and cybersecurity software serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage secure and automate their IT environments driving operational efficiency and long-term business success.

Backed by Insight Partners a leading global software investor Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.

Founded in 2000 Kaseya was built by builders - and were still building. We look for people who create rather than wait who see a hard problem and lean in and who treat challenges as raw material. At Kaseya everyone plays a role in shaping the future of IT: whether youre in engineering product sales marketing customer support or operations your work helps protect defend and optimize IT environments across the globe.

Were building teams that grow perform and make an impact. If youre driven by the itch to make things better - a product a process a career - youll fit right in.

At Kaseya we dont just raise the bar. We build it.

Join a fast-growing company transforming the IT management and cybersecurity industry. At Kaseya we are modernizing how software is designed built tested and operated by combining engineering fundamentals with AI-native development practices.

As a Senior Staff Engineer you will help shape both our endpoint architecture and how engineering teams use AI-assisted development to improve software quality release confidence and delivery speed.

Join the Kaseya growth rocket ship and see how we are #ChangingLives!

Were hiring a Senior Staff Software Engineer to lead the design development and quality engineering of Kaseyas endpoint management agents across Windows macOS Linux and mobile platforms. This is not a traditional QA automation role. You will write production software own critical agent capabilities and build the automated frameworks that validate them at system level. You will influence architecture and engineering standards across teams while remaining hands-on in implementation debugging release readiness and production support.

• Define architecture and technical direction for endpoint agent capabilities testability and system-level validation across supported platforms

• Design build and operate production agent features using C# including monitoring automation patching inventory collection remote actions scripting and device management

• Own critical endpoint capabilities from technical design and implementation through automated validation deployment monitoring and production support

• Design reusable automation frameworks test infrastructure and validation tooling for Windows macOS Linux and mobile environments

• Build automated coverage for installation upgrades rollback policy execution disconnected operation recovery performance security and operating system compatibility

• Improve agent reliability through testability diagnostics telemetry observability performance analysis and automated failure detection

• Lead investigations into complex customer and production issues complete root-cause analysis and implement preventative engineering solutions

• Lead design and code reviews mentor Senior and Staff Engineers and establish effective practices for AI-assisted development and testing

• 10 years of software engineering experience building production system software endpoint applications platform services or related products

• 6 years of experience developing and operating production applications or services using C#

• Experience developing software that integrates with Windows capabilities such as Win32 APIs Windows Services WMI Registry operations process and thread management or operating system security models

• Experience designing and maintaining automated test frameworks integrated into CI/CD pipelines for functional integration regression resiliency or system-level validation

• Experience leading the architecture and delivery of technical initiatives involving multiple engineers or teams with ownership through deployment and production support

• Experience building RMM UEM EDR XDR endpoint security or device management products

• Experience developing cross-platform agents or systems software across Windows macOS Linux or mobile platforms

• Experience developing production software using C C Rust Go or similar systems programming languages

• Experience with Microsoft Intune Apple MDM Android Enterprise or Linux device management platforms

• Experience with PowerShell Bash Python AppleScript virtualization or automated device provisioning environments

• Experience using AI-assisted development tools for codebase exploration implementation test generation debugging refactoring documentation or coverage analysis

Kaseya provides equal employment opportunity to all employees and applicants without regard to race religion age ancestry gender sex sexual orientation national origin citizenship status physical or mental disability veteran status marital status or any other characteristic protected by applicable law.

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race religion age ancestry gender sex sexual orientation national origin citizenship status physical or mental disability veteran status marital status or any other characteristic protected by applicable law.