Employer Implementation Analyst

Do you want to shape the future of fintech and healthtech Energized by challenges and inspired by bold goals Ready to elevate your career alongside driven and talented colleagues If that sounds like you explore a career at Alegeus today. Opportunity Happens Here.

Employer Services Analyst

Join our team at Alegeus where youll experience unmatched opportunity and a culture that cares deeply about succeeding together. As an Employer Implementation Analyst youll deliver top-notch service by supporting stakeholders throughout onboarding new business and ongoing initiatives while effectively educating them on the value proposition of our clients products and services through proven project management methodologies. Collaborate with dedicated colleagues embrace a spirit of innovation and build an enriching career with us.

OPPORTUNITY HAPPENS HERE REALIZE YOURS

Alongside the best and the brightest you will regularly:

• Successfully onboard clients to the platform configure plans and manage renewals with a 98.5% success rate ensuring accurate setup and documentation.

• Enroll employees via EDI or manual processes and handle eligibility updates including new hires changes and terminations.

• Provide responsive service by analyzing and resolving client plan and customer escalations within a 35-day window including card and claim issues.

• Identify process gaps recommend and implement improvements and contribute to the development of best practices and supporting documentation.

• Maintain high data integrity by capturing and inputting employer and participant information accurately across systems.

• Monitor trends proactively address issues and ensure clients are leveraging best practice solutions for optimal platform use.

ESSENTIAL SKILLS FOR CREATING A LASTING IMPACT

Alegeus colleagues are known as problem-solvers risk-takers and innovative thinkers. As an Employer Services Analyst these skills are essential for success:

• Abilities: Proficient in MS Office programs including Outlook Word PowerPoint and Excel.

• Experience: 1 years of experience working with employer groups is preferred. 1 years experience in health insurance or consumer directed products such as HRAs HSAs FSAs etc. whether at an agency TPA health plan or financial intuition is preferred.

BECAUSE WE CARE WE OFFER:

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race color religion creed national origin or ancestry sex age physical or mental disability veteran or military status genetic information sexual orientation marital status or any other legally recognized protected basis under federal state or local laws regulations or ordinances. The information collected by this application is solely to determine suitability for employment verify identity and maintain employment statistics on applicants.

The posted salary range reflects the minimum and maximum target for this positions compensation grade and represents a blended range across our three hub locations: Florida Massachusetts and Wisconsin. Within this range individual compensation is determined based on a variety of factors including but not limited to job-related skills experience and education. This range may also be adjusted based on geographic location and market addition to base salary total compensation may include bonuses incentive plans and a comprehensive benefits package.

Position Compensation Range:

Alegeus may use AI technology during candidate interviews. The uses include recording note-taking and summarizing candidate interviews. The information generated by the AI technology will be used by Alegeus during the hiring process. If you wish to opt out of having AI technology transcribe your interview please notify your recruiter in advance of the interview. Otherwise by agreeing to an interview with us you consent to the use of AI technology during your interview.