Employee Services Generalist
Caldwell, ID - USA
Job Summary
Employee Services Generalist
Apex Service Partners -We are not just another HVAC service provider -werea team of passionate professionals dedicated to delivering exceptional service to our valued about people collaborative in our approach and believe in staying scrappy while having fun. Hereyoullfind a work environment that feels like family where every team member is valued and empowered to succeed.
Currently seeking an Onsite Employee Services (HR) Generalistto support the Idaho Market. The Apex Service Partners Employee Services (HR) Generalist supports the day-to-day operations of the Employee Services department. The ESG will promote HR practices andobjectivesthat provide an employee-oriented high-performance culture that emphasizes empowerment quality productivity and standards goal attainment and the recruitment and ongoing development of a superior workforce. Reporting directly to the Regional Director of Employee Services the ESS will support the implementation of services policies and program andassistteam members with HR initiatives.
This role is 100% onsite based in Caldwell with light travel across the Idaho Market.
Duties/Responsibilities:
- Provide administrative support to the Human Resources department for multiple locations/entities including data entry application support filing reporting managing email inboxesmaintainingemployee records and answering basic HR related inquiries from employees via email and over the phone.
- Manage the hiring process for new employees by running background screenings and issuing drug screenings tracking hiring compliance againstanticipatedstart dates completing all pre-hire screenings and ensuring candidates complete all required compliance documents and processes.
- Communicate and coordinate start dates equipment and system access setup uniform issuance and completion of new hire paperwork across multiple companies/locations. The primary system of record is ADP.
- Lead virtual orientation for regional new hire classes ensuring a top-notch employee experience.
- Coordinate and lead Safety initiatives pairing with site teams regional teams and TPA teams tomaintainand secure location fleet and employee safety initiatives.
- Coordinate employee engagement initiatives to support retention efforts within the region leading training employee connections 30/60/90-day feedback sessions and resolving basic employee complaints.
- Pair withDirectorto investigate report on and resolve legal compliance and employee relations issues as they arise.
Experience/Qualifications:
- 3 years of experience in an HR related role with emphasis on onboarding/orientation/employee engagement
- 1-2 years of experience in basic employee conflict resolution processes
- Experience in ADP and iCIMS
- Experience with employee/customer facilitation interactions and correspondence
- Strong customer service skills
- Experience with employee training and development programs
- Excellent verbal and written communication skills
- Excellent organizational skills and superior attention to detail
- Ability to multi-task work independently andmaintainconfidentiality
- Strong computer skills includingproficiencywith Microsoft Word Excel and Outlook
Personal Characteristics:
- Analytical finds meaning and action in numbers and is data-driven
- Excellent communicator written and oral
- Stellar time management and organizational skills
- Resourceful figures out how to achieve results creatively with finite resources
- Thrives in a nimble lean unstructured fast-paced entrepreneurial environment
- Works collaboratively and energetically
- Impeccable integrity and ethical standards
- Self-aware accepting honest open and respectful of others
- Ability to create and execute on processes for professionalizing family-owned businesses using best practices
- An undying commitment to personal growth and development
Physical Demands:
- Stand/Sit: Must be able toremainin stationary position 50% of thetime
- May berequiredto bend climb (Stairs/Ladders) do repetitive motion kneel reach squat stand crawl walk and run
- May berequiredto drive and sit forlong periodsof time
- Must be able to maneuver up to25 lb. by lifting carrying pushing
What We Offer!
- Paid Vacation Plan
- 401(k) Retirement Plan with company match
- Medical Dental Vision (For Employee and Eligible Family Members)
- Company Life Insurance
- Supplemental Life Insurance
- Supplemental AD&D
- Disability (Short Term and Long Term) Insurance
- Critical Illness Insurance
- FSA Flexible Spending Account
- Company issued iPad and iPhone
- Employee Discounts
- Career growth opportunity
- Employee Referral Bonuses available
PAY TRANSPARENCY:
The hourly pay opportunity for this role ranges $60K-$120K DOE. The actual pay is dependent upon many factors such as training transferable skills work experience business needs and market demands. Other rewards may include incentive plan opportunities and annual bonus eligibility.
We provide a variety of benefits to employees including health insurance coverage life and disability insurance a retirement savings plan paid holidays and paid time off (PTO). A candidates salary history will not be used in compensation decisions. Please note that thecompensation information is a good faith estimate for this position. It assumes a rate based on location and experience.
Apex Service Partners is anEqual Opportunity Employer. Weprovideequal employment opportunities to everyone regardless of their race ethnicity beliefs religion marital statusgender gender identity citizenship status age veteran status or disability. We thank all applicants in advance for their interest in this position; however only those selected for an interview will be contacted.
About Company
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