Electoral Field Manager

About MF Professional Services Inc.
MF Professional Services Inc. (MFPS) is an employee leasing and professional services organization that provides human resources payroll benefits administration and operational support services to mission-driven organizations.
This position supports MFPS clients including Mi Familia Vota (MFV) and Mi Familia en Acción (MFA). Employees of MFPS may perform services on behalf of MFPS clients in support of their operational programmatic and organizational goals.

About Mi Familia Vota and Mi Familia en Acción
Mi Familia Vota and Mi Familia en Acción are national Latino-led civic engagement organizations dedicated to building political power strengthening civic engagement and advancing policies that support Latino communities.
MFA a 501(c)(3) organization conducts nonpartisan programs focused on citizenship voter registration voter education leadership development and issues including immigration education healthcare voting rights workers rights reproductive rights and the environment.
MFV a 501(c)(4) organization builds Latino political power through advocacy organizing and mobilization to help ensure that Latino voices shape the policies affecting their health safety and prosperity.
Together MFV and MFA operate one of the largest Latino civic engagement infrastructures in the country with programs across Arizona California Colorado Florida Georgia Nevada North Carolina Texas and Washington D.C.

Position Summary
The Field Manager supports the work of MFPS and its clients including Mi Familia Vota and Mi Familia en Acción by overseeing a team of canvassers conducting voter outreach and civic engagement activities within Latino communities.
Working with the Civic Engagement Coordinator State Director and other authorized leadership this position helps develop and implement voter-outreach strategies involving door-to-door canvassing phone banking text messaging digital outreach voter registration voter education and other approved direct-contact methods.
The Field Manager recruits trains schedules coaches and supervises field employees; establishes daily and weekly performance goals; monitors data quality and reporting; and ensures compliance with voter-engagement safety timekeeping and organizational requirements.

Essential Duties and Responsibilities
The employee will perform the essential duties described below in support of MFPS and its clients including Mi Familia Vota and Mi Familia en Acción as assigned by MFPS-authorized management.
Field Strategy and Program Implementation
Collaborate with the Civic Engagement Coordinator State Director and other authorized employees to develop and implement voter-outreach strategies.
Translate campaign goals into field plans schedules staffing assignments target audiences outreach methods and performance measures.
Coordinate door-to-door canvassing phone banking text messaging digital outreach voter registration voter education and other approved field activities.
Integrate in-person telephone text and digital voter-contact activities.
Establish daily and weekly voter-contact recruitment registration engagement and mobilization goals.
Monitor field implementation and make operational adjustments within delegated authority.
Identify barriers staffing needs resource constraints and performance gaps and communicate them to the supervisor.
Ensure field activities appropriately distinguish between and align with the legally permissible work of MFV and MFA.
Ensure persuasion electoral or other partisan activities are conducted only for an organization legally permitted to engage in those activities.
Promote accurate respectful culturally responsive ethical and non-misleading community engagement.
Field Team Supervision
Supervise and support canvassers canvass leads and other assigned field employees.
Establish clear job expectations work schedules shift assignments daily goals turf scripts and reporting requirements.
Conduct pre-shift briefings post-shift debriefings team meetings individual check-ins and field observations.
Monitor attendance timekeeping productivity quality conduct safety and compliance.
Provide employees with regular feedback coaching recognition retraining and professional-development support.
Motivate employees to meet or exceed approved voter-contact recruitment registration and engagement goals while maintaining quality.
Identify employee development needs and provide appropriate coaching or escalation.
Address performance attendance conduct scheduling safety or workplace concerns in coordination with the supervisor and Human Resources.
Promote a professional inclusive collaborative culturally responsive respectful and accountable team environment.
Ensure employees accurately record all time worked and receive required meal and rest periods.

Recruitment Onboarding and Scheduling
Assess field staffing needs based on approved campaign goals timelines budgets and anticipated workload.
Collaborate with Human Resources and authorized hiring managers on recruitment interview selection and onboarding activities.
Recruit and support the hiring of qualified canvassers and other assigned field employees.
Develop staff schedules shift assignments supervisory coverage transportation plans and contingency plans.
Ensure new employees complete required onboarding voter-registration safety data technology timekeeping and job-specific training.
Coordinate access to approved systems equipment identification materials scripts and field resources.
Monitor staffing levels attendance turnover and capacity and recommend appropriate changes.
Avoid making employment compensation scheduling or disciplinary commitments beyond delegated authority.

Training and Staff Development
Develop and provide training for canvassers and other assigned field employees.
Train employees on approved scripts voter outreach voter registration voter education phone banking text messaging digital tools and field procedures.
Train employees to use electoral databases canvassing applications dialers texting platforms and other approved systems.
Provide training concerning data entry quality control reporting field safety situational awareness de-escalation and incident response.
Develop guides presentations scripts checklists standard operating procedures and other training materials.
Evaluate employee understanding and provide additional coaching or retraining as necessary.
Communicate the purpose and importance of accurate data ethical outreach respectful engagement and compliance.
Maintain required training attendance and completion records.

Community and Voter Engagement
Engage community members directly in English and Spanish through approved voter-contact and civic engagement activities.
Provide accurate non-misleading and approved information regarding voter registration voter education elections and civic participation.
Use only authorized scripts materials forms tools and calls to action.
Model effective culturally responsive and respectful outreach practices for field employees.
Respond to routine community questions and refer legal policy media complaint or other complex matters to the appropriate supervisor.
Respect individuals who decline participation or ask that outreach end.
Protect voter and community-member privacy.
Represent MFPS and its clients professionally within assigned communities.
Avoid making promises or organizational commitments beyond delegated authority.
Performance Goals and Accountability
Set monitor and support achievement of approved daily weekly and campaign-level field goals.
Track direct voter contacts doors knocked successful conversations phone calls text messages registrations commitments and other assigned metrics.
Develop and maintain a goal-oriented accountability structure for assigned field teams.
Review individual and team performance and identify trends gaps and coaching needs.
Use performance information to adjust assignments training schedules or field support.
Communicate progress concerns and recommendations to the supervisor.
Ensure performance expectations do not encourage inaccurate reporting rushed work coercion misrepresentation or noncompliance.
Recognize employees for quality improvement teamwork and approved goal achievement.

Data Management and Quality Control
Design document implement and improve field data-management practices across approved platforms.
Ensure consistent data collection for door-to-door phone text digital voter-registration and other voter-contact activities.
Collaborate with data employees to establish data definitions coding reporting quality-control and submission procedures.
Monitor use of VAN MiniVAN EveryAction dialers texting platforms spreadsheets and other approved systems.
Review field data and reports for accuracy completeness consistency reliability and timely entry.
Identify missing duplicate inconsistent unsupported or potentially inaccurate information and coordinate correction.
Train employees to enter and maintain field data correctly.
Promptly report suspected data falsification manipulation loss unauthorized access or other serious concerns.
Protect confidential voter community employee and organizational information.
Use data only for authorized organizational purposes.

Reporting and Communication
Follow all required reporting procedures and submit complete and timely daily weekly and campaign reports.
Prepare field updates concerning staffing schedules performance voter contacts data quality incidents resource needs and emerging concerns.
Maintain clear and regular communication with the Civic Engagement Coordinator State Director data employees and other authorized leaders.
Conduct routine team meetings and communicate organizational and campaign updates.
Maintain accurate records of staffing assignments turf training field activity performance coaching incidents and follow-up actions.
Organize and prioritize critical information to support efficient decision-making.
Promptly escalate significant operational staffing safety compliance data or reputational concerns.
Participate in state and national planning meetings trainings and campaign activities as requested.

Voter-Registration Compliance
Follow all applicable laws regulations deadlines and organizational procedures governing voter registration and voter engagement.
Ensure employees complete required training before collecting or handling voter-registration applications.
Monitor required form-custody tracking storage review and submission procedures.
Ensure voter-registration applications are never altered discarded withheld falsified prefilled without authorization or used for an unauthorized purpose.
Immediately report suspected misconduct falsification form mishandling coercion misrepresentation or other compliance concerns.
Cooperate with quality-control reviews audits investigations and corrective-action processes.
Obtain and maintain any registration designation appointment certification or training required to supervise voter-registration activities in the assigned jurisdiction.

Health Safety and Incident Response
Implement and enforce applicable workplace and field health safety security and operational protocols.
Train employees on heat and weather precautions situational awareness check-in procedures de-escalation transportation safety and incident reporting.
Monitor weather traffic neighborhood animal environmental and other conditions that may affect field safety.
Maintain regular communication with employees during field activities.
Respond promptly to missed check-ins injuries threats harassment confrontations vehicle incidents law-enforcement interactions or other emergencies.
Stop or modify field activities and contact appropriate leadership when conditions present a potential safety risk.
Document and report incidents according to established procedures.
Avoid making legal media medical law-enforcement or employment decisions beyond delegated authority.
Cooperate with post-incident reviews and corrective or preventive measures.

Cross-Functional Collaboration
Collaborate with state leadership and campaigns programs data communications digital operations and Human Resources employees.
Coordinate staffing technology materials data training messaging and other resources required for field implementation.
Maintain professional and constructive relationships with community partners and other stakeholders.
Support rapid-response activities voter-registration deadlines election-cycle operations and special projects.
Travel to field sites organizational locations partner sites and community events as required.
Performs other related duties as assigned.

Qualifications
Education
A specific degree is not required. Relevant education training campaign experience community experience and progressively responsible field leadership will be considered.
Experience
Experience working during at least two field electoral voter-engagement organizing or outreach campaign cycles.
Experience serving as a regional field manager field manager canvass manager field organizer or comparable position preferred.
Experience managing scheduling training coaching and motivating high-performing field employees.
Experience developing and implementing direct voter-contact or community-outreach programs.
Experience using electoral databases and training employees on voter-contact systems.
Experience establishing performance goals accountability processes and reporting systems.
Experience working with Latino communities communities of color or other diverse communities preferred.

Knowledge Skills and Abilities
Strong knowledge of field operations canvassing voter registration voter education phone banking text messaging and direct voter-contact practices.
Excellent supervisory coaching delegation team-building and leadership skills.
Demonstrated ability to motivate employees to meet recruitment voter-contact registration and campaign goals.
Ability to design maintain evaluate and improve goal-oriented accountability structures.
Strong data-management quality-control reporting and analytical skills.
Ability to use and train employees on VAN MiniVAN EveryAction canvassing applications dialers texting platforms or comparable systems.
Strong strategic-planning project-management organizational and time-management skills.
Ability to manage multiple employees shifts field sites priorities and deadlines.
Excellent written verbal interpersonal training and presentation skills.
Strong cultural competence and ability to work respectfully with Latino communities communities of color and diverse stakeholder groups.
Strong conflict-resolution critical-thinking decision-making and problem-solving skills.
Ability to remain flexible and responsive in a fast-paced deadline-sensitive campaign environment.
Excellent attention to detail accuracy accountability discretion and follow-through.
Ability to work effectively both independently and collaboratively.
Ability to maintain confidentiality and protect sensitive voter community employee partner incident and organizational information.
Conversational proficiency in English and Spanish preferred.
Ability to work flexible schedules including mornings evenings weekends and extended campaign-style hours.
Ability to travel regularly throughout the assigned service area.
If driving is an assigned duty the employee must maintain a valid drivers license legally required automobile insurance an acceptable driving record and access to a safe and reliable vehicle unless an organizational vehicle is provided.
Jurisdiction-Specific Voter-Registration Requirements
The employee must meet all eligibility appointment training and certification requirements applicable to individuals who oversee collect or submit voter-registration applications in the assigned jurisdiction. Depending on applicable law this may include being registered or eligible to register to vote.

Physical Requirements
The physical requirements described below are representative of those necessary to perform the essential functions of the position with or without reasonable accommodation.
Ability to work at a computer and operate standard office and field technology equipment for extended periods.
Ability to communicate effectively with employees community members partners and other stakeholders.
Ability to facilitate virtual and in-person meetings trainings presentations and field briefings.
Ability to move throughout office event field partner and community locations.
Ability to conduct field observations and participate in canvassing voter-registration phone-banking campaign and community activities.
Ability to remain standing or walk for extended periods during field activities.
Ability to work outdoors in varying weather conditions when conducting or supervising field activities.
Ability to lift carry or move outreach training and event materials weighing up to 25 pounds if applicable.
Ability to travel by automobile or commercial transportation as applicable.

Work Environment
This position operates in office remote field vehicle and community-based environments depending on campaign and operational needs.
The Field Manager is expected to travel regularly throughout the assigned service area and may be required to travel on short notice. Morning evening weekend and extended hours are required during voter-registration deadlines election cycles Get Out the Vote periods major campaigns and other high-volume activities.
Field activities may occur indoors or outdoors and may involve varying weather conditions noise crowds traffic animals uneven walking surfaces and travel between multiple locations.
This position regularly works with confidential and sensitive voter community employee partner incident campaign and organizational information and must comply with applicable confidentiality data privacy information-security voter-registration records-management quality-control safety and incident-response requirements.
Employees working remotely must comply with applicable MFPS and client operational confidentiality information-security and technology requirements. Any proposed change to an employees approved remote work location or work arrangement must be communicated to and approved by Human Resources in advance.