EI Service Coordinator Initial

EI Service Coordinator Position Summary

The Initial Service Coordinator (ISC) assists families in navigating the Early Intervention Program (EIP) referral and evaluation process from referral through the completion of the Initial Individualized Family Service Plan (IFSP) meeting or case closure. The ISC ensures that families receive appropriate services supports procedural safeguards and information regarding their rights and responsibilities under the Early Intervention Program.

About WIHD

WIHD creates better futures for people with disabilities for vulnerable children and for their families and caregivers. WIHD accomplishes its mission through professional education comprehensive services and supports community training and technical assistance and innovative research and information dissemination.

Our staff is committed to providing family-centered care to every family we serve. WIHD offers the following EIP services: Assistive Technology Audiology Evaluations Home/Community-Based Individual Visits Office/Facility-Based Individual Visits Parent-Child Group and Service Coordination.

Required EI Service Coordinator Qualifications

Candidates must meet one of the following New York State Early Intervention Program (EIP) service coordination qualifications:

• Two (2) years of experience providing service coordination; or
• One (1) year of service coordination experience and one (1) year of experience working with infants and toddlers with developmental delays or disabilities; or
• One (1) year of service coordination experience and an Associate Degree in Health or Human Services; or
• A Bachelors Degree in Health or Human Services.

Additional Requirements:

• Must successfully complete the New York State Introduction to Service Coordination training course prior to employment and provide proof of completion.
• Must provide and maintain annual a medical clearance statement from a healthcare provider negative TB test and symptom questionnaire thereafter MMR vaccine or immunity and have recommended or documented refusal of Heb B tetanus diphtheria pertussis varicella and Influenza.
• Must review and adhere to New York State Early Intervention Service Coordination recommended practices

Required Competencies

• Strong interpersonal communication and organizational skills.
• Ability to work independently while collaborating effectively with families providers and agency staff.
• Commitment to confidentiality cultural sensitivity and family-centered service delivery.
• Professionalism sound judgment and strong time-management skills.

Essential Duties and Responsibilities

• Serve as the primary point of contact for families referred to the Early Intervention Program.
• Guide families through the evaluation and eligibility process ensuring they understand their rights responsibilities and available resources.
• Coordinate referrals evaluations and Initial IFSP meetings within required program timelines.
• Collaborate with families evaluators providers and the Early Intervention Official Designee (EIOD) to ensure timely service delivery.
• Maintain accurate case records documentation and billing in compliance with agency and NYS Early Intervention requirements.
• Assist families with transition planning to preschool special education services (CPSE) when appropriate.
• Provide advocacy information and referrals to community resources and supports.
• Participate in required meetings supervision and professional development activities.
• Utilize agency-approved communication systems to respond to inquiries from families and stakeholders.

Benefits

Why Work at WIHD

Equal Opportunity Employer

WIHD is committed to fostering a workplace culture that values respect fairness and equal opportunity. Employment decisions are based on individual qualifications experience and business needs. We comply with all applicable laws and do not discriminate on the basis of race color national origin citizenship status religion age sex marital status sexual orientation gender identity disability veteran status pregnancy or any other status protected by law.