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EEOC System Administrator

CFocus Softwareorporated

Job Location:

Washington, AR - USA

Monthly Salary: Not provided by the employer

Posted: 4 September 2026 (Yesterday)

Application Deadline: 2 December 2026

Vacancies: 1 Vacancy

Job Summary

cFocus Software seeks a System Administrator to join our program supporting the Equal Employment Opportunity Commission (EEOC). This position is onsite in Washington DC. This position requires a Public Trust or the ability to obtain a public trust clearance.
Qualifications:

Bachelors degree in Information Technology Computer Science Information Systems or a related field; in lieu of a degree a minimum of ten years of relevant professional experience.
Demonstrated ability to perform enterprise systems administration and advanced technical support in a Microsoft-based environment.
Hands-on knowledge of Azure Active Directory Microsoft 365 Windows operating systems PowerShell automation software deployment patching network troubleshooting and workstation security.
Ability to conduct root-cause analysis recognize broader system impacts and prepare clear complete technically accurate incident documentation.
Strong working knowledge of network protocols firewalls access controls system hardening vulnerability remediation endpoint security backup and recovery practices.
Ability to support enterprise applications across current legacy and evolving versions and to learn EEOC-specific tools and procedures.
Professional command of the English language and the ability to communicate effectively with end users technical teams business stakeholders vendors and Government management.
Ability to work on-site at EEOC Headquarters during the required operating window and perform occasional approved local or domestic travel or weekend support as needed.
Must currently possess or be able to favorably complete the required five-year employment background investigation for a Public Trust position normally initiated through Standard Form 85P and meet applicable OPM suitability standards.

Duties:

Provide advanced end-user and business-functional support for incidents that cannot be resolved through Tier 1 or Tier 2 support.
Review and validate escalations; perform advanced troubleshooting and root-cause analysis; determine whether issues are isolated or system-wide.
Classify incidents analyze related tickets and historical trends and document technical findings business impact approvals resolution and closure details in the service ticketing system.
Administer Microsoft Azure Active Directory and Microsoft 365 including user accounts group policies permissions access controls SharePoint OneDrive Teams and Power Apps.
Maintain and improve automation and continuous build integration and deployment infrastructure across multiple environments using PowerShell and other approved utilities.
Monitor network performance; troubleshoot connectivity; support network protocols firewalls infrastructure and network security requirements.
Install update patch configure test integrate and troubleshoot enterprise applications across the EEOC network.
Support the EEOC Windows 11 migration including planning application compatibility testing configuration administration deployment troubleshooting documentation and consultation.
Maintain operating systems and workstation configurations in accordance with United States Government Configuration Baseline (USGCB) requirements.
Implement workstation security policies monitor threats apply system-hardening procedures and complete approved vulnerability remediation actions within established timelines.
Coordinate with EEOC security operations personnel to perform desktop virus scans remediate infected systems and conduct approved desktop data recovery and backup activities.
Configure and manage mobile devices and provide technical support for Microsoft products hardware software user accounts and connectivity issues.
Install and remove user applications; relocate and configure computers; securely wipe hard drives; complete inventory documentation; and prepare equipment for approved reuse or storage.
Write and test software installation scripts and resolve application configuration integration and deployment issues.
Provide comprehensive administration maintenance troubleshooting configuration integration and sustainment support for current legacy upgraded and newly introduced EEOC software and technologies.
Coordinate with functional analysts technical teams business process owners vendors and EEOC management to resolve complex incidents and restore service.
Follow ITIL-aligned incident problem change and service-management practices and comply with applicable EEOC NIST privacy security and Section 508 requirements.
Maintain current technical knowledge and complete required training to support EEOCs evolving enterprise environment.