Education Program Coordinator

Description:

Under the direction of the MGB Pathology Director of Education and the Senior Manager theEducationProgram Coordinatoris responsible fortheday-to-dayoperations onboarding and management of visitors (observers and non-employee researchers) in the Department of Pathology. Theeducationprogram coordinatorisalsoresponsible forthe operational management of thevarious CME programsand trainee lecture seriesin the Department of Pathology.

Principal Duties and Responsibilities:

In collaboration with thedirector and MGB Pathology Education team members theProgramCoordinatoris responsible for

• Oversee observerprocessbyscheduling all observers and non-employee researchers and monitoringandfairly adjudicatingrequests from faculty and visitors following MGB Pathology Education Office Visitor guidelines.

• Serves asprimarypoint of contact for all visitors to the department.

• Onboardsall visitorsby collecting required documentsfacilitatingvisasand paymentfrom the visitor(when applicable).

• Ensuresvisitors areclearedand approvedby Occupational Health andSponsored Staff Office.

• Monitors visitor compliance with all institutional requirements such as HealthStream trainings andcompliance with MGB vaccination requirements.

• Serve as administrator for Pathology Grand Roundsand otherresidency and fellowship lecture seriesworking with the MGB CPD office tosubmitrequired documents toachieve ACCMECME credit for each conference.

• Provideoverall direct support to theCourseDirectors as needed

• Assistswith special projects as directed.
• Performs duties with minimal supervision.

QUALIFICATIONS:

• Associates degree is;Bachelorspreferred

• Work experience2-3years in the following areas: Graduate Medical Education Hospital or Healthcarestronglypreferred.

• Excellent interpersonaloraland written communication skills.

• Excellent critical thinking and time management skills.

• Astute attention to details commitment to accuracy and integrity of all data reports and communications.

• Ability to work independently take initiative and work in fast pace team environment as well ashave the ability toexercise decision-making skills to prioritize workload and to manage multiple complex and concurrent projects and tasks assigned to the Senior Program Coordinator.

Requirements:
With the increasing scope and complexity of program requirements and documentation theEducationProgramCoordinatormust have excellent organizational skills effective analytical skills and have an ability to exercise independent and sound judgment. Must be able to triage multiple priorities and meet deadlines in a complex environment with multiple interruptions. Excellentcommunicationsskills are essential including verbal written and computer communication abilities. Strong critical thinking problem-solvingand attentiveness to detail. This individual will be interacting with a variety of staff at many levels often dealing with confidential information and strong interpersonal skills are critical. Mustpossessexcellent computer skills including MS Word Excel and Outlook. Experience with web authoring would be helpful. Knowledge of or ability to learn other software programs especially GME New Innovations hospital specific software (i.e.WorkDayand Beeline) and other database management programs as necessary (i.e.ERAS ADS).Knowledge of basic financial analysis and budget processeshelpful.

At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.