eDiscovery Project Manager, Level I

EDISCOVERY PROJECT MANAGER LEVEL I
Location: Chicago IL (Hybrid 3 days/week onsite)
Reports to: Sr. Project Director
Salary Range: $ OTE / year

ABOUT NEXTPOINT
Nextpoint builds transformative software and services for the legal industry making eDiscovery case management and litigation prep simple fluid and affordable for law firms of all sizes. Our secure cloud-based platform lets teams start document review in minutes backed by powerful analytics an intuitive interface and best-in-class security at every point.

Were problem solvers simplifiers and challenge seekers united by a shared goal: a great team culture and satisfied clients. Were headquartered in Chicagos Ravenswood neighborhood and proud to have been named one of Built Ins Best Startups to Work for in Chicago five years running (2022 to 2026).

RESPONSIBILITIES

Data Handling

• Download data from external FTP sites for upload intoNextpoint
• Download ZIP files fromNextpoint when above 40GB for extraction and re-upload
• Strategize import workflows for complex datasets
• Import third-party or opposing counsel datasets
• Ship hard drives containing client data ensuring full security protocol is followed before and after delivery

Software Related Projects

• Generate EDA and search hit reports (direct hits direct hits family unique hits) to support data culling and identification of relevant documents
• Lead review training and database organization sessions via Zoom leveraging best practices
• Create custom exports including productions privilege logs and load files based on protocol requirements
• Perform overlays to replace or supplement missing metadata from imports
• Translate foreign-language datasets and overlay translated text files intoNextpoint
• Execute post-importdeduplication using aggressive settings based on MD5 hash and email message ID
• Organize near-duplicate non-native documents by similarity score to reduce review time and effort

Collaboration with Preferred Vendors (ModeOne Iron Oak Assembly Discovery Aeren LPO)

• Coordinate forensic collections and import data into Nextpoint (cell phones email hard drives device images)
• Convert unsupported file types (RSMF UFDR etc.) for ingestion into Nextpoint
• Reprocess metadata not automatically ingested byNextpoint (In-Reply-To Accessed Date/Time email threading etc.)
• Oversee large-scale document review projects with onshore and offshore teams including review workflow development QC oversight and daily client status updates

Cross-Functional Communication with Client Success Engineering Support Product and Sales

• Consistently communicate client estimates timelines expectations and project updates with Client Success to support strategic decision-making
• Partner with Engineering on backend and scripted projects identify potential product bugs and work through front-end limitations
• Coordinate ticket handoffs with Support once requests are scoped and ready
• Share product functionality and custom workflows with Sales teams
• Relay product issues updates and enhancement needs to the Product team as new features are rolled out

After-Hours Availability

• Provide after-hours support (5:30 to 8:00 PM) and weekend availability for urgent client needs approximately eight weeks per year
• Support weekend document review and general projects initiated during regular business hours
  

QUALIFICATIONS

• 2 years in a Paralegal Legal Assistant Litigation Support Project Manager or similar role in the legal industry
• Experience and familiarity with eDiscovery technology and services
• Strong interest in learning new technology with the ability to engage technically while bringing commercial acumen and client-facing confidence
• Experience with web-based project management (Microsoft/Zendesk) timekeeping software (Clio) and project budget tracking preferred
• Excellent organizational skills with the ability to manage multiple projects simultaneously
• Self-starter who consistently meets and exceeds objectives and seeks out more responsibility
• Comfortable navigating high-pressure client vendor and internal stakeholder situations including difficult conversations
• Executive presence and the ability to act as primary contact on assigned engagements
• Strong interpersonal communication and detailed execution skills
• Ability to problem solve and think analytically in a fast-paced environment
• Willingness to work outside normal business hours as unique client needs arise and to be available by phone or email when out of office as needed
• Willing to work a hybrid schedule (four days in office) and travel to Nextpoint offices as neededBachelors degree required
• Authorized to work in theU.S. for any employer
  
  

BENEFITS & PERKS

• Competitive pay commensurate with experience
• Flexible hybrid schedule (4 days onsite)
• Comprehensive health coverage: medical (BCBS PPO and HDHP/HSA options) dental and vision (Guardian)
• Health Dependent and TransitFSA
• Generous PTO paid holidays flexible summer hours quarterly mental health days and floating holidays
• Annual professional development stipend
• Monthly flexible benefit stipend
• 401(k) with company match
• Free in-office lunch Tuesday through Thursday
• And more!
  
  

EQUAL OPPORTUNITY EMPLOYER

Nextpoint is an equal opportunity employer. We actively work to build a diverse team and encourage candidates of all backgrounds including people of color and LGBTQ individuals to apply. All applicants are considered without regard to race color religion sex sexual orientation gender identity national origin veteran status disability or any other characteristic protected by applicable law. Pursuant to the Illinois Human Rights Act applicants have the right to be free from discrimination resulting from the use of artificial intelligence in any employment decision.

Dont see the right role Apply anyway. Were always looking for high-performing curious entrepreneurially-minded people to grow with us. Check out our client reviews on G2 and Capterra.