Ecommerce Product Analyst
Roanoke, VA - USA
Job Summary
Support the Ecommerce Product Team in the planning delivery and optimization of digital experiences across eCommerce platforms. Translate business and customer needs into clear requirements support backlog management and product delivery coordinate testing and validation and help ensure eCommerce systems and experiences operate effectively.
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Partner closely with the eCommerce Product Manager to support execution of the eCommerce product roadmap and key digital initiatives.
- Translate business customer and stakeholder needs into clear user stories functional requirements and acceptance criteria for development teams.
- Support backlog management and refinement including documenting requirements identifying dependencies and helping prepare work for development.
- Collaborate with developers designers analytics teams business stakeholders and third-party partners throughout the product development lifecycle.
- Develop and maintain documentation for eCommerce functionality integrations business processes and system interactions.
- Create and execute QA test plans to validate new functionality enhancements bug fixes and system changes.
- Coordinate User Acceptance Testing (UAT) with business stakeholders and ensure identified issues are documented and resolved prior to release.
- Support production releases by validating functionality and assisting with troubleshooting and issue resolution.
- Analyze eCommerce data customer behavior and site performance to help identify opportunities for optimization and improvement.
- Assist with A/B testing and experimentation including test setup QA measurement and documentation of results.
- Build strong relationships with business and technical stakeholders to understand needs communicate requirements and support successful delivery of eCommerce initiatives.
- Develop a strong understanding of the eCommerce technology ecosystem and how platforms integrations and third-party tools interact.
- Help monitor and troubleshoot eCommerce issues partnering with internal teams and vendors to drive resolution.
- Support the Product Manager with project coordination vendor initiatives research and other product-related activities as needed.
- Bachelors Degree in Business Computer Science or equivalent
- Experience working an Agile software development environment (e.g. Scrum or Kanban)
- Comfortable working in collaborative teams
- 2 years experience in ecommerce desired
- Experience with Shopify or Shopify Plus is a plus
- Experience with A/B testing and analysis is a plus
The requirements listed below are representative of the knowledge skills and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- PC skills utilizing Microsoft Office Applications (Word Excel Outlook Visio) and other online collaboration tools (Trello Basecamp Google Analytics Atlassian Tools Miro etc)
- Analytical techniques with modeling mapping diagramming analyzing charting and benchmarking
- Ability to effectively handle ad hoc requests with little guidance
- Detail oriented with the ability to manage multiple tasks simultaneously
- Excellent organization and follow through skills
- Excellent interpersonal written and verbal communication skills
- Presentation skills
- Ability to build and maintain good rapport with internal and external customers and handle situations with confidence tact and resourcefulness
- Flexible adaptable with the ability to work under pressure to meet deadlines in a fast-paced office environment
- Strong team player
- Strong desire to keep learning and growing
The physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Office environment. Utilizing an office desk sitting reading listening or speaking with the ability to move intermittently throughout the day
- Ability to work in a faced paced environment
- Strong sensory skills such as good eyesight good hearing and dexterity
- Ability to operate office equipment including computers copiers fax machines and phones
- Ability to occasionally lift and/or move up to 10 pounds
We are proud of the competitive and comprehensive compensation and benefit package provided to our associates and their families. Our compensation package is designed to meet our associates today and help them plan for the future.
Health Benefits
Vera Bradley offers a variety of medical dental and vision programs to meet your familys health care needs.
Medical plan options including both a HDHP/HSA plan and a PPO plan
Dental
Vision
Flexible spending accounts
Survivor Benefits
Life insurance provides peace of mind for your family should the unexpected happen.
Employer provided 2X your salary in life insurance
Accidental Death and Disability insurance
Voluntary life insurance for you your spouse and your children
Income Protection
If you are unable to work due to illness or injury Vera Bradley provides several programs to protect your income at no cost to you.
Short-term disability
Long-term disability
Retirement Plan
The Vera Bradley 401k plan helps you accumulate savings for retirement
401k with generous company match immediate vesting (age and service requirement)
Strong line up of professionally managed funds
Safe-harbor plan design
Paid Time Off
Enjoy generous time off programs.
Earn up to 3 weeks of paid time off in your first year of employment with opportunity to earn more
9 paid holidays a year
Paid bereavement leave
Give Back Opportunities
Vera Bradley offers the opportunity to serve your community.
Voluntary Time Off
Holistic Wellness
Access to a variety of financial physical and mental wellness experts
Employee Assistance Program with access to work/life wellness support including no cost unlimited telephonic counseling services
Opportunities for leadership development skill development and career advancement
Product Discount
Generous employee discount on Vera Bradley products
Ancillary Benefits and Programs
Bonus opportunity identity protection legal services pet insurance cell phone discount employee referral bonus annual birthday gift DailyPay corporate fitness facility and individual policies through Aflac
Equal Opportunity Employer/Vets/Disabled
Vera Bradley is an Equal Opportunity Employer and Affirmative Action Employer.
Vera Bradley provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
For more information please click the following links:
Vera Bradleys Equal Employment and Affirmative Action Policy
Know Your Rights: Workplace Discrimination is Illegal (in English)
Know Your Rights: Workplace Discrimination is Illegal (in Spanish)
Right to Work Poster (English)
Right to Work Poster (Spanish)
If you need a reasonable accommodation for any part of the employment application process please send an e-mail to . Please include the accommodation you are requesting and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation and other EEO/Affirmative Action issues will be responded to from this e-mail address.
Our intention is to fill this opening within 30 days of the original posting date and applications will be accepted on an on-going basis until the position is filled.
Base Pay Range:
$66800.00to
$91850.00Vera Bradleys compensation ranges are based on market data and comply with all local state and federal regulations. Individual pay within the listed range depends on work location skills experience and relevant education. The posted salary reflects base pay only and excludes bonuses equity or other incentives if applicable.
Required Experience:
IC
About Company
Shop bags, backpacks and travel from Vera Bradley. In exclusive patterns, our colorful products add organization and style wherever you carry them.