eBilling Analyst (AderantBillblast) Remote

Monday-Friday 8:00am - 4:30pm EST; 1st shift

The E-Billing Analyst will be responsible for all aspects of invoice submissions via various e-billing platforms and resolving e-billing issues for the law firms e-billed clients. Excellent communication and a high level of professional service to management attorneys and other staff is required to succeed in this role. Must have a high level of customer service professionalism and interpersonal skills. The role requires various interactions with all levels of management amid a fast-paced deadline driven environment.

(* denotes an essential function)

• *Work directly with the clients E-billing Manager on any ad-hoc e-bill related management/client requests
• *Responsible for the submission of electronic invoices and accruals to clients on monthly basis overseeing the transition of clients to e-billing and providing follow-up support to attorneys and clients in all aspects related to electronic billing
• *Handle heavy volume of highly complex e-submission assignments for key corporate clients; ensure all client guidelines internal protocol and firms guidelines are followed during submission process
• *Act as liaison between billing attorney/secretarial staff and clients staff assigned to electronic billing by providing expert level subject matter support
• *Liaise with billing attorney/secretary and client representatives in the resubmission of invoices; ensure corrective action is in place for future submissions
• *Populate maintain and update data for assigned clients in the billing system and clients external web applications; ensure all relevant information is updated and correlated in the firms billing system
• *Work collaboratively with departments supervisor to support e-billing systems by adding/removing user accounts resetting passwords assigning proper security levels entering budgets status reports and matter profiles in various sub-systems
• Perform ad hoc analyses of complex client accounts regarding collections rates and reduced and rejected invoices

Qualifications :

• Experience with Aderant BillBlast and/or Elite/Elite 3E and/or business intelligence products strongly preferred
• Minimum two years of billing experience in a law-firm or professional organization required
• Experience working with client Document Management Systems (DMS)
• Associate Degree or advanced degree preferred with concentration in Business Accounting or Finance. Commensurate experience may be considered in lieu of education based upon candidates overall employment history
• Ability to create spreadsheets manipulate data and generate reports
• Detail oriented with excellent organizational and time-management skills
• Ability to multitask and meet stringent deadlines in a fast-paced environment
• Ability to work effectively in a team environment as well as taking ownership for individual assignments
• Excellent verbal and written communication skills with ability to effectively present results to senior management 
• Ability to perform well in cross-functional environment and to interface effectively and successfully with senior management vendors and client staff
• Ability to professionally handle matters of a sensitive nature with confidentiality
• Advanced knowledge of Microsoft Office products with a strong background in Excel 

Additional Information :

RRDs current salary range for this role is $23.99-$39.95. The salary range may be adjusted based on the applicable geographic location of the hired employee and the range may change in the future. At RRD it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions may vary based upon but not limited to education skills experience proficiency performance shift and location. Depending on the role in addition to base salary the total compensation package may also include participation in a bonus commission or incentive program. RRDs benefit offerings include medical dental and vision coverage paid time off disability insurance 401(k) with company match life insurance and other voluntary supplemental insurance coverages plus parental leave adoption assistance tuition assistance and employer/partner discounts.

RRD is an Equal Opportunity Employer including disability/veterans

At RRD we value innovation authenticity and integrity. To uphold the security and fairness of our hiring process we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

Remote Work :

No

Employment Type :

Full-time