E-commerce & Growth Marketing Manager
La Palma, CA - USA
Job Summary
1. Paid Media & Customer Acquisition
- Manage and optimize paid advertising across Meta Google TikTok and other digital channels
- Develop and execute customer acquisition strategies
- Monitor and improve CAC ROAS conversion rate and LTV
- Manage campaign budgets bidding strategies audiences retargeting and creative testing
- Identify underperforming campaigns and continuously test new growth opportunities
- Partner with creative teams agencies influencers and content creators to develop and test advertising content
2. Shopify E-commerce & Conversion Optimization
- Manage and optimize the DTC Shopify customer journey
- Analyze customer behavior across:
Ad Click Website Product Page Reviews Add to Cart Checkout Purchase
- Identify customer drop-off points and opportunities to improve conversion
- Optimize landing pages product pages navigation offers and checkout flow
- Develop and manage A/B testing and CRO initiatives
- Work with developers and internal teams to implement website improvements
3. Growth Analytics & Customer Data
- Track and analyze key DTC metrics including CAC ROAS AOV conversion rate repeat purchase rate retention LTV and contribution margin
- Use GA4 Shopify Analytics attribution tools pixels and UTMs to understand customer behavior
- Analyze acquisition channels campaigns products creators and customer cohorts
- Identify which channels and customer segments generate the highest long-term value
- Develop dashboards and management reports that translate data into actionable business recommendations
4. CRM Retention & Customer Lifetime Value
- Manage customer lifecycle marketing through Email SMS Retargeting and CRM
- Develop and optimize:
- Abandoned Cart
- Post-Purchase
- Replenishment
- Cross-Sell / Upsell
- Win-Back campaigns
- Develop customer segmentation and personalized marketing journeys
- Increase repeat purchase rate purchase frequency AOV retention and LTV
- Manage Klaviyo or similar CRM/lifecycle marketing platforms
5. Influencer Creator & Affiliate Marketing
- Recruit and manage influencers creators and affiliate partners
- Track performance beyond engagement and initial sales
- Analyze CAC sales repeat purchase and LTV by creator and affiliate
- Identify high-performing partnerships and allocate resources accordingly
- Integrate creator and affiliate performance into overall attribution and analytics
6. AI & Marketing Automation
- Identify and implement AI and automation tools to improve marketing efficiency
- Explore automated campaign optimization segmentation personalization reporting and creative testing
- Use customer data to identify predictive marketing opportunities including churn risk reorder timing product recommendations and LTV
- Automate repetitive marketing and analytical processes where appropriate
Qualifications :
- 4 years of experience in E-commerce Growth Marketing Performance Marketing or DTC
- Strong Shopify / DTC e-commerce experience
- Hands-on experience managing Meta Ads and Google Ads
- Strong understanding of CAC ROAS AOV Conversion Retention and LTV
- Experience with GA4 and digital marketing analytics
- Experience with CRM and lifecycle marketing preferably Klaviyo
- Experience with CRO and A/B testing
- Understanding of attribution tracking pixels and UTMs
- Strong analytical skills with the ability to translate data into actionable business decisions
- Strong project management skills and ability to coordinate with creative teams agencies developers and external partners
Preferred Qualifications
- Skincare industry experience strongly preferred; relevant beauty industry experience will also be considered
- Hands-on experience growing a skincare or beauty brand through DTC/e-commerce
- Understanding of skincare consumer behavior product positioning and repeat-purchase dynamics
- Experience with Triple Whale or similar attribution platforms
- Experience with TikTok Ads and TikTok Shop
- Affiliate and influencer/creator marketing experience
- Customer segmentation and personalization experience
- Familiarity with AI-powered marketing and automation tools
- Experience with high-growth or early-stage consumer brands
- Bilingual Korean/English preferred but not required
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time