DOT Operations Manager

At CS Industrial we are proud to support some of the Gulf Coasts leading industrial and petrochemical operations by connecting top technical talent with long-term career opportunities.

DOT Operations Manager

Location: Sulphur LA

Employment Type: Direct Hire

Schedule: 40 hours per week-Flex

Salary: Based on Experience

Benefits: Full package

Additional Compensation: Bonus structure and cell phone stipend Employment Type: Full-Time Exempt

Position Overview

The Operations Manager provides hands-on leadership and day-to-day oversight of contract transportation operations ensuring safety service excellence and operational standards are consistently achieved.

This role is responsible for daily site operations driver performance staffing scheduling and resource coordination while promoting a culture of safety accountability and high performance. As a highly visible operational leader the Operations Manager works closely with senior operations leadership to strengthen service delivery develop frontline leaders maintain strong client relationships and continuously improve operational efficiency.

Key Responsibilities

Operations & Service Delivery

• Lead day-to-day contract operations to ensure safe reliable efficient and high-quality transportation services.
• Oversee daily site and lot operations including driver deployment dispatch coordination scheduling and resource allocation.
• Monitor service performance and proactively address operational issues that could impact customers or contractual requirements.
• Ensure adequate staffing and equipment resources are available to meet daily and anticipated operational demands.
• Identify opportunities to improve productivity service consistency and overall operational performance.

Team Leadership & Development

• Provide hands-on leadership to drivers dispatchers supervisors and other frontline team members.
• Establish clear performance expectations and reinforce a culture of accountability professionalism teamwork and customer service.
• Support the recruitment onboarding training coaching and development of drivers and frontline leaders.
• Monitor employee performance attendance scheduling and labor utilization.
• Coach and develop supervisors and emerging leaders to strengthen operational leadership capabilities.
• Promote employee engagement and effective communication across the operation.

Safety & Compliance

• Champion a safety-first culture throughout all aspects of the operation.
• Ensure compliance with applicable safety standards transportation regulations company policies and client requirements.
• Partner closely with Safety leadership to address incidents performance concerns training needs and corrective actions.
• Reinforce safe driving practices and operational procedures through consistent leadership and accountability.
• Lead by example in professionalism integrity safety and operational discipline.

Client & Cross-Functional Collaboration

• Serve as a key operational point of contact for client communication and service-related matters.
• Build strong working relationships with clients and respond promptly to service needs concerns and changing operational requirements.
• Collaborate with Human Resources Safety Maintenance and other departments to support smooth and compliant operations.
• Partner with senior operations leadership on staffing strategies workforce planning service improvements and operational priorities.
• Support implementation of new contracts operational changes and continuous-improvement initiatives as needed.

Required Qualifications

• 3 years of experience in operations management transportation logistics shuttle operations fleet operations or a similar leadership role.
• Demonstrated experience leading frontline employees in a fast-paced operational environment.
• Strong organizational communication and interpersonal skills.
• Ability to manage multiple priorities and respond effectively to changing operational demands.
• Strong problem-solving and decision-making capabilities.
• Ability to collaborate effectively with multiple departments and levels of leadership.
• Proficiency with Microsoft Office applications.
• Commitment to safety customer service accountability and operational excellence.

Preferred Qualifications

• Previous experience in passenger transportation shuttle motorcoach fleet logistics or contract service operations.
• Experience managing drivers dispatch scheduling and/or multi-shift operations.
• Knowledge of DOT and transportation safety requirements.
• Class B Commercial Drivers License (CDL) with Passenger Endorsement and Air Brake certification highly preferred but not required.

Pay & Benefits

• Weekly Pay
• Medical Insurance: $28.62 per pay period for employee-only coverage
• Dental Coverage
• Vision Coverage
• Short-Term Disability
• Long-Term Disability
• Company-Paid Life Insurance $25000 policy
• 6 Paid Holidays
• 401(k) with 4% dollar-for-dollar company match
• Immediate vesting in company 401(k) match

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