This is a remote position.
Position Summary
GEO Academies is seeking a Documentation & Operations Specialist to support the organization by maintaining accurate business records organizing operational information preparing internal documentation and helping teams keep processes consistent and well organized.
This position is suited for someone who enjoys working with documents records procedures spreadsheets and operational details. The successful candidate will work across departments maintain organized information monitor documentation requirements and help improve how routine processes are recorded and managed.
Key Responsibilities
* Maintain and organize digital records operational documents forms templates and reference materials.
* Review documents for completeness accuracy consistency and proper formatting.
* Update procedures workflow guides instructions and internal reference documents as processes change.
* Track documentation requests pending items revisions and completion deadlines.
* Enter verify and maintain operational information in spreadsheets and internal systems.
* Assist departments with preparing reports summaries forms and supporting documentation.
* Maintain organized electronic filing systems and document repositories.
* Identify missing outdated duplicated or inconsistent information and coordinate appropriate corrections.
* Support recurring operational reviews by compiling documentation and status information.
* Help standardize templates and documentation practices across routine business processes.
* Coordinate with internal teams when additional information or clarification is needed.
* Maintain version control for frequently updated documents.
* Assist with onboarding materials process guides and internal resources.
* Protect confidential organizational employee and student-related information.
* Support operational projects and other documentation-related assignments as needed.
* Recommend practical improvements that can make documentation and record keeping more efficient.
Requirements
* High school diploma or equivalent.
* At least one year of experience in documentation administration records management operations data entry customer support or a related field.
* Strong attention to detail and accuracy.
* Comfortable working with documents spreadsheets databases and digital filing systems.
* Strong written communication and organizational skills.
* Ability to manage multiple assignments and meet deadlines.
* Comfortable working independently in a remote environment.
* Working knowledge of Microsoft Office or Google Workspace.
* Ability to learn new software databases and organizational systems.
Preferred Qualifications
* Associate or bachelors degree in business administration communications information management education or a related field.
* Experience maintaining procedures SOPs forms reports or operational documentation.
* Experience working with document-management project-management CRM or database platforms.
* Previous experience supporting multiple departments or operational teams.
* Experience working with confidential records or regulated information.
* Familiarity with remote collaboration tools and digital workflow systems.
Benefits
The anticipated compensation range for this position is $27.00$34.00 per hour.
Eligible full-time employees may have access to benefits that can include:
* Medical dental and vision coverage
* Paid time off
* Paid holidays
* Retirement savings options
* Life and supplemental insurance programs
* Employee assistance resources
* Professional development opportunities
* Remote-work flexibility
* Training and onboarding support
Benefits are provided to eligible employees in accordance with company policies and applicable plan requirements.
Equal Employment Opportunity
GEO Academies is committed to providing equal employment opportunities and maintaining a professional workplace where employment decisions are based on qualifications job-related skills experience and organizational needs.
Required Skills:
* At least one year of experience in documentation administration records management operations data entry customer support or a related field. * Strong attention to detail and accuracy. * Comfortable working with documents spreadsheets databases and digital filing systems. * Strong written communication and organizational skills. * Ability to manage multiple assignments and meet deadlines. * Comfortable working independently in a remote environment. * Working knowledge of Microsoft Office or Google Workspace. * Ability to learn new software databases and organizational systems. Preferred Qualifications * Associate or bachelors degree in business administration communications information management education or a related field. * Experience maintaining procedures SOPs forms reports or operational documentation. * Experience working with document-management project-management CRM or database platforms. * Previous experience supporting multiple departments or operational teams. * Experience working with confidential records or regulated information. * Familiarity with remote collaboration tools and digital workflow systems.
Required Education:
* High school diploma or equivalent.
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