Dispatcher Scale Operator
Job Location:
Normal, IL - USA
Yearly Salary:
Posted on:
Vacancies:
Job Summary
Company Info
Circular Services is a leading developer and operator of circular economy infrastructure and services and the largest private recycling company in the U.S. with operations across the country. We help businesses and municipalities reduce and divert waste lowering disposal costs and fueling local supply chains by ensuring materials are recovered recycled and reused.
About the Role:
The Dispatcher / Scale Operator is responsible for coordinating daily dispatch operations supporting scale house activities and assisting with warehouse operations to ensure efficient and timely service. This role manages transportation logistics processes inbound and outbound shipments maintains accurate records and provides excellent customer service in a fast-paced recycling environment.
Shift: M-F 8AM-4:30PM (Job Type: Full-time) Location: Normal IL Pay Rate: $19.00-$22.00 based on qualifications skills experience.
Benefits:
- Health Dental Vision insurance
- FSA
- Vacation Time
- 401k Matching
- Employee Assistance Program
- Paid Parental Leave
- Tuition Reimbursement
Responsibilities:
Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
- Coordinate daily dispatch operations and routing to ensure efficient on-time service across multiple locations.
- Serve as the primary point of contact for customers drivers and haulers by responding to inquiries and resolving service issues.
- Monitor driver activity communicate route updates and coordinate equipment needs with operations.
- Operate scale house systems to accurately process inbound and outbound shipments verify documentation and maintain records.
- Maintain accurate operational data reports and administrative documentation.
- Provide exceptional customer service while communicating service updates delays and scheduling changes.
- Ensure compliance with company policies safety standards and operational procedures.
- Support daily operations by performing additional administrative and operational duties as assigned.
Minimum Qualifications
- High school diploma or equivalent required.
- Previous dispatch transportation logistics fleet management scale house or related operations experience preferred.
- Proficiency in Microsoft Office (Outlook Word and Excel); experience with transportation management systems is a plus.
- Strong organizational analytical and problem-solving skills with excellent attention to detail.
- Ability to prioritize multiple tasks and work effectively in a fast-paced environment.
- Excellent verbal and written communication skills with strong customer service abilities.
- Familiarity with GPS/GIS routing systems and shipping/receiving processes preferred.
- Ability to work independently with minimal supervision while collaborating effectively with cross-functional teams.
Preferred Job Qualifications:
- Bilingual (English/Spanish) preferred.
- Strong computer data entry and organizational skills with attention to detail.
- Ability to multitask and work effectively in a fast-paced environment.
- Dependable professional and customer service oriented with strong communication skills.
Working Conditions and Physical Requirements:
Normal work environment is outdoors with exposure to all weather conditions dirt high levels of noise smells/odors and at times exposure to dangerous and/or toxic substances requiring necessary precautions including PPE.
The physical demands described here are representative of those which must be met by an employee to successfully perform the essential functions of the job.
- Primarily works in an office environment with frequent interaction with drivers customers and operations personnel.
- Requires prolonged periods of sitting standing and working on a computer.
- Frequently uses a computer telephone radio and other standard office equipment.
- May occasionally walk through warehouse or yard areas and be exposed to varying weather conditions moving equipment dust and noise.
- Must be able to lift or move up to 25 pounds occasionally.
- Requires the ability to multitask maintain attention to detail and work effectively in a fast-paced environment.
- Must be able to communicate clearly in person by phone radio and email.
EEOC:Circular Services is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Circular Services is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Circular Services are based on business needs job requirements and individual qualifications without regard to race color religion or belief national social or ethnic origin sex (including pregnancy) age physical mental or sensory disability HIV Status sexual orientation gender identity and/or expression marital civil union or domestic partnership status past or present military service family medical history or genetic information family or parental status or any other status protected by the laws or regulations in the locations where we operate. Circular Services will not tolerate discrimination or harassment based on any of these characteristics.
Required Experience:
IC
About Company
Balcones Recycling is on a mission to recover as much valuable material from our waste streams as possible. Achieve sustainable future through recycling.
