Dispatcher

Title: Dispatcher or Dispatcher Trainee DSP00469 DSP01045 DSP02959

State Role Title:Emergency Coordinator II

Hiring Range: Dispatcher Trainees will start at $52651. $57917 to $75300 for Dispatchers and final compensation will be determined based on experience and qualifications applicable to the position. Placement at the top of the range is not guaranteed.

Pay Band: 3 or 4

Agency: Department of State Police

Location:Culpeper Virginia

Agency Website:

Recruitment Type: General Public - G

Job Duties

Candidates with prior dispatching training and experience may be hired as a Dispatcher (Emergency Coordinator II) and the salary offered will be commensurate with experience.

Candidates with limited experience are hired as a Dispatcher Trainee (Emergency Coordinator I - pay-band 3 $52651). After satisfactory completion of the Dispatcher Trainee Training Curriculum employees will progress to a Dispatcher (Emergency Coordinator II - pay-band 4) and will receive a 10% salary increase.

Experienced candidates who are not placed in a trainee status are not eligible for the 10% salary increase.

About the Position:

The Virginia State Police (VSP) is seeking to hire a Dispatcher or Dispatcher Trainee at the Division II Headquarters in Culpeper Virginia. The job duties for this position include but are not limited to:

Performing work within a specific geographical area by sending and receiving information and by sending emergency assistance or service equipment as required assisting law enforcement personnel or the public.
Aiding law enforcement personnel emergency personnel the public and the media.
Operating a variety of equipment.
Maintaining various logs and records of activities.
Accessing information through several systems including Computer Aided Dispatch (CAD) Virginia Criminal Information Network (VCIN) National Crime Information Center (NCIC) National Law Enforcement Telecommunications System (NLETS) and other databases.
May work rotating shifts and is considered essential personnel.

About the Agency:

At the Virginia State Police we are more than just a law enforcement organization were a united team of problemsolvers protectors and public servants shaping the future of the Commonwealth. Every role here strengthens our mission to preserve life protect the vulnerable and enhance safety while upholding civil liberties throughout Virginia.

When you join VSP your skills create real impact across every community we serve. Our culture is built on being selfless engaged and aware and we succeed through timely purposeful action; clear communication; personal accountability; and continuous improvement together.

We prioritize the readiness and wellbeing of all our people entrusting decisionmaking to those closest to the challenge and supporting one another with kind direct feedback that helps us grow. At VSP you will find meaningful work real opportunities for advancement and a supportive culture grounded in service purpose and the belief that we are One Mission. One Team. One VSP.

If youre ready to make a difference and be part of something larger than yourself your next career starts here.

Minimum Qualifications

Knowledge:

Knowledge of operating standard office equipment such as fax and copy machines.

Skills:

Skill in operating computers.
Skill in using Microsoft Office software applications.
Skill in data entry.
Skill in problem solving.
Skill in customer service.

Abilities:

Ability to effectively communicate with the public.
Ability to work in a high pressure high stress environment.
Ability to exercise resourcefulness and sound judgement under stress and multitask.
Ability to manage complaints/compliments directing to appropriate supervision.
Ability to enter/record information into automated systems and keep records and logs updated.
Ability to communicate effectively orally and in writing in English.
Ability to be flexible work effectively independently and as a member of a team.
Ability to work holidays weekends and rotating shifts.
Successfully complete required training within six (6) months from hire.
Must be able to become Virginia Criminal Information Network (VCIN) certified which requires either United States citizenship or a lawful permanent resident of the United States and eligible for naturalization.
May work rotating shifts and is considered essential personnel.
Graduation from high school or equivalent.

Additional Considerations

N/A

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to Your Application in your account to check the status of your application for this position.

Elements of the selection process include the screening of application(s); the interviewing of qualified candidate(s) to include pre-employment testing a presentation and/or a work sample if applicable; salary negotiation(s) if applicable; a background investigation; and a medical evaluation if applicable. The anticipated duration of the pre-employment process is determined by the successful completion of the above items.

Applications cover letters and/or resumes shall only be accepted on-line through the PageUp recruitment management system at and must be received by 11:55 P. M. on October 30 2026. Please limit resumes to four pages and cover letters to one page. Any additional attachments received in excess of this will not be considered.

PageUp provides confirmation of receipt of your application resume and/or cover letter submitted successfully. Please refer to your PageUp account to check the status of your application for this position. For questions please contact the Talent Acquisition & Employee Relations Section of the Human Resources Division at

It is the policy of the Department of State Police (the Department) that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture hair type and protective hairstyles such as braids locks and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy childbirth or related medical conditions.

This policy shall be adhered to in all aspects of Departmental employment practices. It does not permit the lowering of bona fide job requirements performance criteria or qualifications to give preference to any state employee or applicant for state employment based on the above prohibitions.

REASONABLE ACCOMMODATIONS ARE AVAILABLE UPON REQUEST

In support of the Commonwealths commitment to inclusion we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation if applicable to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at .

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1 2022- February 29 2024 can still use that COD as applicable documentation for the Alternative Hiring Process.