Dispatch Operator Night Shift
Job Location:
Phoenix, NM - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Primary City/State:
Various Locations Phoenix AZCategory:
Administrative SupportShift:
NightDepartment:
Central Communications3rd shift and must have typing skills.
Great care starts with great people. (Like you.)
At HonorHealth youll find something special. From humble beginnings in 1927 to one of Arizonas largest nonprofit healthcare systems our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most caring for the health and well-being of people and communities across the greater Phoenix area.
Responsibilities:
- Keeps customer service as first priority in all interactions
- Answers and responds to internal external and security dispatch call traffic
- Interacts with multiple software platforms to problem solve and serve callers needs
- Provides numbers resources and/or information to callers of all types
- Completes documentation for all calls and service lines supported
- Alert and activates resources to emergency codes security issues including staff and patient needs
- Covers the Customer Navigation Centers phones after hours nights weekends and holidays
- Activates mass notification calls paging on-call resources and locates other as needed assets
- Monitors surveillance cameras child abduction radio traffic monitoring software for facilities panic alarms etc.
- Maintains documentation for security tasks deploys them to calls and tracks their movement
- Covers or takes call after hours for other service lines or call centers (Hope line Cancer Center Interpreters)
- Assists in training and precepting new staff
- Helps maintain department resources service books downtime resources and flip charts
- High School Diploma or GED Required
- Associates Preferred
- Call answering and radio dispatching experience Preferred
- Hospital operator and/or security dispatching experience Preferred
Were all in for your career.
Required Experience:
IC
About Company
HonorHealth is a nonprofit health system with 9 hospitals, and hundreds of primary, specialty and urgent care clinics in the Phoenix metro area. Learn more at
