Director, Total Rewards
Cleveland, TN - USA
Job Summary
The Director Total Rewards owns compensation benefits and recognition for Unison Risk Advisors (URA). Two priorities define the role. First assume full ownership of producer compensation currently administered in Finance through manual spreadsheets and rebuild it as an automated controlled and auditable program. Second build the compensation governance framework for URA that makes pay decisions consistent and defensible. The role also owns the benefits portfolio end to end and leads the Total Rewards Partner. It reports to the Chief People Officer and partners closely with Platform Presidents Finance HR Operations Talent Business Partners and Legal.
Producer Compensation (Primary Priority)
Assume ownership of producer and sales compensation for Oswald from Finance including a full transfer of knowledge plan logic and calculation history from the current owner.
Document existing plans commission structures splits production credit rules and exceptions then rationalize and simplify where the business allows.
Own accurate on time producer commission and incentive calculations and payouts.
Serve as the point of contact for producers on plan mechanics statements and disputes.
Partner with Finance on funding accruals forecasting and reconciliation maintaining the transparency and controls Finance requires.
Compensation Governance
Build the enterprise compensation governance framework: pay philosophy job architecture leveling methodology salary structures and pay decision guardrails.
Document policies approval thresholds and exception handling so decisions are consistent and defensible.
Own the annual merit promotion and incentive cycle including budget modeling and manager tools.
Advise leaders on offers retention internal equity and organizational changes.
Ensure compliance with FLSA pay transparency laws and pay equity obligations.
Benefits
Own the benefits portfolio: health and welfare retirement leave and wellbeing programs.
Lead annual renewals and open enrollment including plan design modeling cost sharing recommendations and employee communication.
Manage broker carrier and administrator relationships and hold them to service standards.
Analyze cost claims and utilization trends to identify design and cost containment opportunities.
Own benefits compliance and governance including ACA and ERISA requirements.
Leadership and Insight
Lead coach and develop the Total Rewards Partner setting priorities and quality standards.
Review analytical work before it reaches leadership and ensure every analysis carries a clear recommendation.
Deliver executive ready reporting on pay competitiveness incentive performance and benefits cost.
Own the design and effectiveness of recognition programs.
Accountability
Producer compensation is accurate on time automated and auditable.
Compensation governance is documented consistently applied and defensible.
Benefits programs perform on cost compliance and employee understanding.
The Total Rewards Partner develops and delivers quality work.
Sensitive pay data is handled with strict confidentiality and sound judgment.
Qualifications
Bachelors degree in Human Resources Business Finance Economics or a related field or equivalent experience.
Eight or more years of total rewards experience with depth in both compensation and benefits.
Direct experience designing and administering sales or producer compensation for client facing teams including commission structures splits and production credit.
Demonstrated success automating a manual compensation process including tool selection implementation and controls.
Experience building compensation structure and governance where little existed.
Hands on benefits ownership including renewals open enrollment broker management and compliance.
People leadership experience.
Advanced Excel and strong modeling skills; experience with HRIS and compensation or commission platforms.
Credibility with Finance and the ability to present clearly to executives.
Preferred
Insurance brokerage risk advisory or professional services experience.
Familiarity with book of business economics new business versus renewal treatment and validation of production credit.
Experience in a multi entity or acquisitive organization including harmonizing pay programs after acquisition.
CCP CBP SHRM-SCP or SPHR certification.
Key Competencies
Builds structure and process
Systems and automation mindset
Analytical rigor and financial credibility
Executive presence and clear communication
Coaches and develops others
Sound judgment and integrity
Compensation
The base salary range for this position is $150000 to $200000 annually. Individual compensation will be determined based on a variety of factors including relevant experience skills education and internal equity.
Required Experience:
Director