Director-Technology Salesforce

Job Location:

Plano, TX - USA

Monthly Salary: $ 188100 - 316000

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

Join AT&T and help shape the future of communications and technology that connect the world. We value innovators who seek to explore the unknown and challenge the status quo. Bring your bold ideas and fearless spirit to redefine connectivity and transform how people share stories and experiences. At AT&T you wont just imagine the futureyoull build it.

Overview

Lead the architecture and delivery of enterprise-scale AI-driven Salesforce solutions within a complex telecom environment. This role drives CRM transformation legacy modernization and real-time data integration across BSS/OSS systems.

What Youll Do

Architect and implement scalable high-availability Salesforce solutions supporting large subscriber data volumes
Lead migration from legacy CRM and telecom platforms into a unified Salesforce architecture
Embed AI/ML automation and generative AI into core platform design and development
Design and manage large-scale data migrations (ETL data quality validation and governance)
Build real-time and batch data pipelines for billing usage and customer data
Define API and integration strategy (REST event-driven middleware) across enterprise systems
Integrate Salesforce with BSS/OSS billing network and operational platforms
Apply AI-driven analytics for churn prediction outage detection and demand forecasting
Enforce security IAM and compliance with data privacy and telecom regulatory standards
Drive DevOps CI/CD and AI-assisted development to improve delivery speed and quality
Serveas the key liaison between executive stakeholders technical teams implementation partners and internal users to ensure successful Salesforce delivery and adoption.

What You Bring

10 years in enterprise architecture including Salesforce transformation leadership
Proven experience migrating legacy systems to Salesforce at scale
Deep expertise in Salesforce architecture data modeling and performance optimization
Strong telecom domain experience (BSS/OSS billing network systems integration)
Experience with API design event-driven architecture and middleware (e.g. MuleSoft)
Hands-on knowledge of Generative AI RAG MCP and predictive analytics applications
Experience handling high-volume real-time data processing environments
Salesforce Certified Application Architect or System Architect
Salesforce Platform Developer II

Education/Experience: Bachelors degree (BS/BA) desired in Computer Science. 10 years of related experience.

Supervisor:

Yes

Our Director-Technology jobs earn between $188100.00 - $316000.00 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography experience expertise and education/training.

Joining our team comes with amazing perks and benefits:

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories AT&T internet (and fiber where available) and AT&T phone
Long Term Grants and Deferred Compensation
Paid Time Off and Holidays (based on date of hire at least 28 days of vacation each year and 9 company-designated holidays

Weekly Hours:

Time Type:

Regular

Location:

Alpharetta Georgia USA:TX:Plano / W Plano Pkwy - Adm:3400 W Plano Pkwy

Salary Range:

$188100.00 - $316000.00

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring promotion and other employment decisions remain merit-based and free from discrimination on the basis of race color religion religious creed national origin ancestry age sex sexual orientation gender gender identity gender expression physical disability mental disability pregnancy medical condition genetic information marital status citizenship status military status veteran status or any other characteristic protected by federal state or local addition AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.

Required Experience:

Director

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.Join AT&T and help shape the future of communications and technology that connect the world. We value innovators who seek to explore the unknown and challeng...