Director, Technical Program Manager

As the Director of TPM Enterprise you are not just managing programs; you are the architect of a new organizational capability. You will be responsible for building scaling and leading a world-class TPM team from the ground up. Your mission is to establish the strategic framework for how we execute enterprise-grade initiatives ensuring data quality operational efficiency and the seamless integration of AI capabilities across all business units.

You will act as a strategic partner to Engineering and Product leadership transforming high-level business vision into a rigorous scalable execution engine. This is a high-stakes leadership role requiring a blend of deep technical fluency (particularly in ML/AI lifecycles) organizational design and the ability to influence at the highest levels of the company.

• Team Building & Leadership: Recruit hire and mentor a high-performing team of Technical Program Managers. Define the teams culture operating model and career development paths.
• Strategic Roadmap Ownership: Define the long-term execution strategy for Enterprise programs ensuring alignment with company-wide OKRs and product milestones.
• Organizational Design: Establish standardized processes for program delivery risk management and cross-functional communication that can scale with the companys growth.
• Cross-Functional Orchestration: Serve as the primary bridge between Engineering Product and Executive leadership. Resolve high-level dependencies and resource conflicts across Platform Data and Product teams.
• Executive Communication: Translate complex technical roadmaps and GenAI initiatives into clear business outcomes risk profiles and delivery forecasts for the C-suite and Board.
• Operational Excellence: Drive the adoption of enterprise-grade standards for data quality and infrastructure reliability. Ensure that Enterprise isnt just a label but a measurable standard of excellence across all BUs.

• 10 years of experience in Technical Program Management or Engineering Leadership with at least 4 years in a people management capacity leading other TPMs or Engineers.
• Proven track record of building teams from scratch in high-growth fast-paced environments (e.g. Series C through IPO or within a major tech incumbent).
• Deep expertise in the AI/ML lifecycle including LLM fine-tuning performance evaluation and the infrastructure requirements for deploying GenAI at scale.
• Expert-level Stakeholder Management: Ability to navigate complex organizational politics and drive consensus among diverse technical and non-technical leaders.
• Systems Thinking: The ability to look beyond individual projects to see the broader technical ecosystem and identify force multipliers for the organization.
• Strategic Tooling Proficiency: Experience implementing enterprise-level planning and tracking frameworks (e.g. Jira Align specialized roadmap software or custom internal dashboards).

• Engineering Background: A background as a Software or ML Engineer providing the technical gravity needed to earn the respect of senior architects and principals.
• Platform-First Mindset: Experience building and driving adoption of internal developer platforms or horizontal services used by thousands of internal stakeholders.
• Change Management Expertise: Proven ability to lead large-scale organizational shifts in methodology or technical architecture.

PLEASE NOTE:Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.

About Us:

At Scale our mission is to develop reliable AI systems for the worlds most important decisions. Our products provide the high-quality data and full-stack technologies that power the worlds leading models and help enterprises and governments build deploy and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta Ernst & Young Mayo Clinic Time Inc. the Government of Qatar and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.

We believe that everyone should be able to bring their whole selves to work which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability status gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability please contact us at Please see the United States Department of Labors Know Your Rights poster for additional information.

We comply with the United States Department of Labors Pay Transparency provision.

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