Director, Solution Portfolio Excellence

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Were obsessed with making hard work pay off for our people our customers and the world around us. As a Fortune 500 company and a leading AI platform for managing people money and agents were shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join youll feel it. Not just in the products we build but in how we show up for each other. Our culture is rooted in integrity empathy and shared enthusiasm. Were in this together tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether youre building smarter solutions supporting customers or creating a space where everyone belongs youll do meaningful work with Workmates whove got your return well give you the trust to take risks the tools to grow the skills to develop and the support of a company invested in you for the long haul. So if you want to inspire a brighter work day for everyone including yourself youve found a match in Workday and we hope to be a match for you too.

About the Team

The Solution Portfolio Excellence team serves as the front door for upstream strategic lines of business within the Global Customer Operations Enablement (GCOE) team. We focus on the products solutions and go-to-market shifts that enable high performance for our field-facing workmates across the entire customer lifecycle.
Our team is evolving how we deliver enablement through an AI-powered predictable this model we distribute intelligence and insights through a combination of self-service tools and digital learning interventions so that the right knowledge reaches the right role at the point of need. If you are energized by connecting product strategy to field readiness and shaping the way knowledge flows across a global organization this is the team for you.

About the Role

As Director of Solution Portfolio Excellence you will lead the team behind the enablement foundation for our most strategic launches monetization shifts and industry go-to-market motions. Youll set the strategy operating model and quality bar for turning upstream product and GTM priorities into scalable AI-ready field enablement.

You will own the portfolio view shaping what the field needs to learn and when. You will partner with GCOE peers to determine the right modality (content digital learning live delivery etc.) when enablement needs go beyond materials. Youll lead a team of Solution Portfolio Leads and program owners run the operating cadence with Product Marketing and cross-GCO partners and be accountable for launch readiness adoption and field impact. The role requires operating as both a strategic thought partner to senior leaders and an operational anchor for a global enablement engine.

You will:

• Set the multi-quarter strategy and roadmap for the team aligned to product industry and GTM priorities

• Lead coach and develop a team of Solution Portfolio Leads

• Own the operating rhythm and governance keeping Product Marketing Sales Solution Consulting Customer Success Services Support and Partner Enablement aligned on launches and strategy shifts

• Serve as the executive front door for strategic intake curating prioritizing and sequencing new offerings for downstream delivery

• Maintain a single prioritized view of the enablement portfolio making trade-off calls when competing launches and events vie for field attention

• Partner with enablement peers to identify when a launch needs modalities beyond content and drive those needs through the enablement supply chain

• Set the standard for a consistent enablement content Bill of Materials ensuring every launch lands with global consistency and scale

• Drive AI readiness strategy for the portfolio structuring assets so AI companions can retrieve and deliver accurate responses

• Establish measurement standards for field readiness content quality and AI output confidence using that data to guide investment decisions

• Represent the team and portfolio in executive forums across GCO Customer Experience and Product with clear executive-ready communication

About You

Basic Qualifications (required)

• 10 years in enablement go-to-market strategy content strategy or related field aligning business strategy with execution at scale

• 5 years of people leadership experience including managing senior ICs

Other Qualifications

• Strategic Thinking:Translates upstream product and GTM strategy into scalable enablement plans that drive impact for field-facing teams

• Executive Communication:Operates credibly in senior forums distilling complex multi-workstream detail into clear narratives and recommendations

• People Leadership:Track record building developing and retaining high-performing teams; sets clear expectations and manages performance fairly

• Cross-Functional Collaboration:Partners effectively with product marketing sales and post-sales leadership to drive consistent outcomes

• Content and Portfolio Strategy:Skilled in planning and managing a large enablement portfolio organizing for scale and measuring content effectiveness

• Operational Discipline:Strong record establishing governance cadences and measurement standards that scale beyond a single program

• Bias for Action:Makes quick well-judged decisions with incomplete information to accelerate timelines

• Experience owning a portfolio of programs (not just individual launches) across a matrixed global organization

• Experience bringing new offerings M&As and product lifecycle shifts to market through field enablement

• Deep understanding of the end-to-end software customer lifecycle

• Proficiency in Google Workspace (Sheets Slides) for data visualization and reporting

• Familiarity with AI-powered enablement and adoption frameworks

• Familiarity with Workday products and solutions

Workday Pay Transparency Statement

The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidates compensation offer will be based on multiple factors including but not limited to geography experience skills job duties and business need among other things. For more information regarding Workdays comprehensive benefits please click here.

Primary Location: Office

Primary Location Base Pay Range: $187800 USD - $281800 USD

Additional US Location(s) Base Pay Range: $178500 USD - $317000 USD

Additional Considerations:

If performed in Colorado the pay range for this job is $187800 - $281800 USD based on min and max pay range for that role if performed in CO.

10/26/2026

Our Approach to Flexible Work

With Flex Work were combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections maintain a strong community and do their best work. We know that flexibility can take shape in many ways so rather than a number of required days in-office each week we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers prospects and partners (depending on role). This means youll have the freedom to create a flexible schedule that caters to your business team and personal needs while being intentional to make the most of time spent together. Those in our remote home office roles also have the opportunity to come together in our offices for important moments that matter.

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