Director, Recruitment (SGU-SOM and SVM)

Director Recruitment (SGU-SOM and SVM)

This is a primarily remote role.

University Support Services LLC (USS) is the North Americancorrespondent for St. Georges University (SGU) a leading center ofinternational medical education drawing students and faculty from 140countries to the island of Grenada in the West Indies. SGU has helped changelives through its more than 20000 alumni which include physiciansveterinarians scientists and public health and business professionals acrossthe world.

What Youll Do
The Director of Recruitment builds and leads a high-performing field-basedrecruitment team supporting SGUs School of Medicine (SOM) and School ofVeterinary Medicine (SVM). This role owns recruitment strategy and executionacross a geographically dispersed U.S. territory structure translatingnational goals into territory-level plans that drive inquiry growthapplication volume admit rates and deposit conversion.

The Director collaborates closely with the Vice President ofStudent Recruitment and the Directors of Admissions for Med/Vet. Thesuccessful candidate will be a strategic thinker strong people leader andresults-driven operator who leverages data and process discipline to achieveoutcomes and advance SGUs mission.

Key Responsibilities

Strategic Recruitment & Admissions Leadership

• Own and execute the U.S. field recruitment strategy across SOM and SVM driving performance at every funnel stage: inquiry application admit deposit.
• Cultivate territory-level dashboards and reporting that track KPIs and translate insights into action.
• Identify underperforming territories or channels and reallocate resources coaching or event investment accordingly.
• Partner with recruitment admissions and marketing leadership to keep field strategy aligned to institutional enrollment goals.

Team Leadership & Development

• Lead coach and develop a team of field-based admissions/recruitment professionals across multiple U.S. territories.
• Set clear individual and team KPIs; hold team accountable through regular one-on-ones ride-alongs/event observation and performance reviews.
• Ensure consistency of operations professional growth and alignment across all team members.

External Engagement & Brand Building

• Cultivate and expand relationships with pre-health/pre-vet advisors campus clubs alumni ambassadors and other referral sources in key territories.
• Represent SGU at recruitment fairs conferences and campus events as a visible credible ambassador of the institution.
• Continuously refine the prospective-student journey event formats follow-up communications advising touchpoints based on funnel data and field feedback.

Collaboration & Mission Alignment

• Work across admissions financial aid marketing and academic affairs to keep the prospective-student experience seamless from first touch to enrollment.
• Uphold the highest standards of integrity and compliance in all recruitment activity consistent with accreditation and institutional standards.

Qualifications & Experience

• Bachelors degree required; advanced degree preferred.
• 6 years of progressive recruitment or admissions experience with at least 5 years in a leadership role.
• Demonstrated success in meeting or exceeding strategic recruitment goals in higher education; health sciences or medical school experience preferred.
• Expertise in leveraging data analytics market research and CRM tools (Salesforce preferred) to inform recruitment strategy and conversion campaigns.
• Strong operational management skills with experience using dashboards KPIs and reporting frameworks.
• Proven track record of managing high-performing geographically dispersed teams and delivering measurable results.
• Excellent communication collaboration and relationship-building skills with internal stakeholders and external influencers.
• Ability to thrive in a fast-paced matrixed environment while maintaining mission focus.
• Willingness to travel extensively (approx. 30%) across the U.S. including evenings and weekends.

Skills & Competencies

• Dynamic results-driven leader who balances strategic vision with operational execution.
• Strong analytical and problem-solving skills; able to translate data into actionable strategies.
• High level of professional presence inspiring trust in prospective students and stakeholders.
• Talent-focused leader who develops motivates and holds team members accountable.

Work Environment & Travel

• Primarily remote role with extensive travel (approx. 30%) across the U.S. for admissions and recruitment activities.
• Flexibility to work evenings and weekends as required by recruitment events.

The anticipated salary range is $120000 to $130000 peryear. The final salary offered may vary and will be determined based on factorssuch as job-related knowledge skills experience location and education ofthe successful candidate. This information is provided in accordance applicablelocal law.

We Are

Student Centric:We approach every task with a focus on supporting our students to achieve their lifelong learning goals in a safe vibrant and welcoming environment.

A Global Community:We are one team with an international outlook welcoming the strength in our diversity and the value each of us brings to what we do.

Accountable:We take responsibility for our actions by being responsive resourceful and respectful in delivering on our commitments with integrity and the highest ethical standards.

Collaborative:We support and empower one another through open communications cooperation sharing knowledge and taking time to always listen and show we care.

Committed to Excellence:We take pride in our ongoing pursuit for continuous improvement through creativity rigor and best practices to produce meaningful outcomes.

About University Support Services LLC
University Support Services LLC (USS) is an affiliate of St. Georges University (SGU) a leading provider of international medical education. SGU students and faculty come from 151 countries to the island of Grenada located in the West Indies. Our purpose is to support SGU to deliver best in class education for all SGU students. We put a special focus on the growing global need for diverse high-quality medical and healthcare professionals. USS is pivotal in positioning SGU as a premiere medical degree institute through its student-facing as well as functional support teams.

USS is an equal opportunity employer. As such it is company policy to fill positions with qualified candidates regardless of race color sex (including sexual orientation and gender presentation) age religion ancestry national origin citizenship status pregnancy marital status medical condition genetic information disability status in the Uniformed Services of the United States (including veteran status) or status as a victim of domestic violence except where there is a bona fide occupational qualification. This policy protects applicants and employees from discrimination in the hiring process.

Required Experience:

Director