Director, Quality Engineering & AI — Consumer Engineering

Happen Bank(formerly LendingClub)is built around a simple purpose: to clear the way to help people turn intention into action and action intofinancial progress. That means offering focused products a frictionless mobile-first experience and clear terms with no gotchas. Respect and fairness is part of our DNA and that ideal shapes how we work how we treat each other and how we invest in our employees and our community. Join us in using data bold thinking and a commitment to innovation to help clear the way for millions of Americans to achieve more.

Happen Bank is looking for a Director Quality Engineering & AI to lead our Quality Engineering organization and transform how we use AI to deliver secure reliable and high-quality customer experiences. Youll define the quality engineering strategy across our web and mobile applications originations and decisioning platforms with a focus on modernizing how we test automate and certify critical systems.

This role will lead the evolution of AI-enabled quality engineering practices in Consumer Engineering helping teams improve testing effectiveness accelerate delivery and identify risk earlier while maintaining the rigor required in a regulated financial environment.

• 10 years of quality engineering or test automation experience including 6 years leading and developing teams
• Bachelors degree or higher or equivalent combination of education and experience
• Demonstrated experience leading a quality engineering organization and developing strong technical talent
• Youve owned complex programs spanning multiple teams and organizational boundaries; past experience of testing regulated financial systems is a strong benefit including lending and banking systems
• Experience with AI AI testing tools and strategies. You have hands-on experience using AI tools to improve outcomes and scale the work of others. Youre thoughtful about the limitations of AI and where independent human judgment matters most
• Deep knowledge of testing web and mobile applications and the APIs behind them: Java and JavaScript automation (Playwright Selenium WebDriver Appium/Detox JUnit) CI/CD on Jenkins or equivalent
• Familiar with the tooling your teams live in: MySQL/Postgres/Oracle AWS infrastructure Kubernetes JIRA and Git
• Deep knowledge of test management tools such as Qmetry or Testrail what works and what doesnt work
• Experience supporting financial customer-facing applications and the originations and decisioning systems behind them
• Strong judgment in balancing delivery speed customer experience quality and risk
• Ability to communicate technical strategy risks tradeoffs and outcomes clearly and concisely to senior leaders

Work Location
San Francisco

The above locations are eligible offices for this locations have been determined to foster in-person collaboration with this roles team or the related business lines. We utilize a hybrid work model and our teams are in-office Tuesdays Wednesdays and -person attendance is essential for this roles success and remote placement will not be Bank offers relocation based on actual job level.

Time Zone Requirements
Local hours (PT)

While the position will primarily work local hours Happen Bank is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when necessary.

Travel Requirements
As needed travel to Happen Bank offices and/or other locations as needed.

Compensation
The target base salary range for this position is 00. The base salary of the role will be determined by job-related knowledge experience education skills and location. Base salary is just one part of Happen Banks Total Rewards package. You may also be eligible for long-term awards (equity) and an annual bonus (which is based on company performance employee performance and eligible earnings).

Were creating new financial services solutions for our members based on fairness simplicity and heart and we treat our employees the same way. We offer a competitive benefits package that includes medical dental and vision plans for employees and their families 401(k) match health and wellness programs flexible time off policies for salaried employees up to 16 weeks paid parental leave and more.

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Happen Bank is an equal opportunity employer and dedicated to diversity equity and inclusion in the workplace. We do not discriminate on the basis of race religion color national origin sex (including pregnancy childbirth reproductive health decisions or related medical conditions) gender gender identity gender expression sexual orientation age marital status veteran status disability status political views or activity or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system.

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