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Director, Operations
Job Location:
Job Location:
Nashville, IN - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
29 September 2026 (3 days ago)
Posted:
Application Deadline:
27 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
We are hiring for a full time to hire Director Operations to join the Operations Department at Second Harvest Food Bank of Middle Tennessee.
Who we are:For nearly 50 years Second Harvest Food Bank of Middle Tennessee has dedicated itself to nourishing and empowering their neighbors so they can thrive. As a 501(c)(3) nonprofit Second Harvest implements sustainable solutions to food insecurity through a strategically selected network of more than 600 partners across 46 counties in Middle and West Tennessee. Our partners include food pantries congregate meal sites shelters childcare facilities senior centers group homes and youth enrichment programs. For more information about Second Harvest Food Bank of Middle Tennessee its mission and programs please visit .
What youll do:
The Director Operations/Deputy Food Safety Officer directs and oversees the Food Banks warehousing receiving and distribution inventory management quality control and facilities maintenance functions across all locations. Reporting to the Vice President of Operations & Logistics this role is accountable for safe reliable and efficient day-to-day execution within Operations and for developing the people processes and systems required to support organizational goals and neighbor needs. The Director works collaboratively with Transportation Food Resourcing Manufacturing/Food Safety Programs Technology and other teams to coordinate resources and solve operational problems. The position evaluates facilities equipment workflows and operating practices to drive continuous improvement while actively modeling Second Harvests mission and values and fostering a culture of inclusion belonging accountability and respect.
Key Responsibilities:
- Possesses broad knowledge of warehousing and distribution and a deep working knowledge of leading operations in a complex multi-site environment.
- Directs supervises and manages warehousing and distribution operations including receiving storage order fulfillment and distribution inventory control quality control and facilities maintenance at all Food Bank locations.
- Partners closely with the Vice President of Operations & Logistics and peer leaders in Transportation Food Resourcing and Manufacturing/Food Safety to align priorities capacity and day-to-day execution.
- Builds strong cross-functional relationships with Agency Program and Services Technology Finance External Affairs and other teams; leverages organizational resources and maintains effective relationships with vendors and service providers.
- Provides effective inventory management and quality control to ensure inventory accuracy maximize warehouse utilization and maintain appropriate cycle count and inventory control processes at all facilities.
- Reviews and improves processes workflows systems and operating practices to support safe and efficient receiving storage inventory control order fulfillment and movement of product.
- Implements and maintains operating standards that support effective utilization of Food Bank facilities and equipment and ensure work environments are functional safe and well maintained.
- Develops and maintains an effective equipment repair facility repair warehouse and maintenance management program to support Food Bank operations.
- Develops and manages the annual Operations budget in partnership with the Vice President of Operations & Logistics and Finance; monitors operating costs maintenance needs vendor performance and resource utilization.
- Serves as Deputy Food Safety Officer of the Food Safety Committee and provides direct oversight within Operations for all food safety activities including procedure development training programs and monitoring activities supporting food bank activities.
- Provides leadership for safety within Operations and works with Human Resources and other leaders to support organizational safety programs and the Safety Committee.
- Ensures operational activities comply with applicable laws regulations safety requirements Feeding America standards food safety requirements and organizational policies.
- Develops staff and future leaders through coaching mentoring clear expectations feedback on-the-job experience and appropriate training.
- Supports operational readiness for the new campus including workflow equipment storage and transition planning as requested by the Vice President of Operations & Logistics.
- Other duties as assigned.
Reports to: Vice President Operations & Logistics
SUPERVISORY RESPONSIBILITIES
Yes. Provides direct leadership and supervisory oversight to warehouse inventory/quality control and facilities personnel within Operations. Responsible for the direction coordination development and evaluation of Operations staff and for effective management of third-party maintenance and vendor relationships.
When & Where:
HOURS
- Monday Friday 7:00am 4:30pm.
- Occasional evenings and/or weekends may be required for meetings or special events.
- On occasion duties may be necessary as well as responding to issues outside of normal working hours (e.g. disaster response community events etc.
TRAVEL
- Occasional daytime travel required up to 20% of work week within the local service area.
- Current drivers license with copy of current auto insurance and acceptable Motor Vehicle Record (MVR) results required.
Is this you
Education:Bachelors degree in business or logistics preferred.
Experience:7-10 years of Operations Management experience within warehouse and logistics environment. Food industry experience desirable. Multi-site experience preferred.
Skills & Capabilities:
- Organize coordinate and direct projects and operational priorities.
- Hire train coach and effectively manage performance across a team of salaried exempt salaried nonexempt and hourly employees.
- Communicate clearly and effectively in both oral and written form with leaders staff partners vendors and other stakeholders.
- Strong vendor negotiation and third-party management skills.
- Use data KPIs and operational systems to identify opportunities solve problems and improve performance.
- Build strong cross-functional partnerships and leverage shared resources to achieve organizational goals.
- Ability to develop and sustain a culture that aligns with the values of a mission-driven organization creating a space for employees to grown develop and provide feedback to improve their day-to-day work.
Allowable Substitutions: Combination of education experience and/or training that provides the required knowledge and skills for the position may be considered in lieu of education/experience at the organizations discretion.
Job Family Competencies:Coaching/Developing Others Leadership/Strategic Thinking Influence and Project Management
Other requirements: Our pre-hire process requires acceptable results from the following: professional reference feedback criminal background Motor Vehicle Record. Current Drivers License and automobile insurance are also required. Criminal backgrounds are evaluated on a case-by-case basis considering several factors (timing frequency severity and job relation).
What Second Harvest has to offer:
Work with a purpose: As one of middle Tennessees largest nonprofits our local hunger relief work is uniquely rewarding hands on and solutions oriented. We are innovative mission-focused diverse collaborative values-driven and focused on results. A career with Second Harvest ensures that you not only earn a paycheck but also help your local community through meaningful work. If you are passionate about serving your neighbors in need and are committed to our mission to nourish and empower people we invite you to join our 120 person team in the fight against hunger as we work to achieve our vision of a community where everyone has equitable access to the food and resources they need.
Award winning workplace: we are a best-in-class workplace because we are passionate and people focused we listen respect care and challenge each other so that our neighbors can count on us. Our employees have identified us among The Tennesseans Top Workplaces based solely on employee surveys and feedback. There is ample opportunity to be engaged have work-life-balance and grow with Second Harvest.
Compensation & Benefits: Second Harvest is proud to offer rich and affordable total compensation packages. Full-time employment includes 34 days off medical (employee-only is 100% employer paid) dental vision 403b retirement (up to 3% match 5% base length of service vesting) disability insurance (short and long term) and long-term care insurance.
DEIB & Equal Employment Opportunity: Second Harvest Food Bank of Middle Tennessee provides equal employment to all applicants and employees based on merit qualifications and abilities. We do not discriminate in employment opportunities or practices on the basis of race color religion gender sexual orientation national origin age disability veteran status genetic information or any other legally protected status. We believe that inclusion and belonging strengthen our team drive innovation and enhance our ability to serve our community.
Think this sounds like a role and workplace where you would thrive Apply now!
Required Experience:
Director
About Company
We are committed to making food and resources available to everyone. Get food if you're in need or donate to support our mission.
