Director of Sales, Operations and Revenue

Director Sales Operations & Revenue Excellence

Position Summary :

The Director Sales Operations & Revenue Excellence is responsible for leading the strategy processes systems and analytics that enable sustainable revenue growth and operational scalability across a national sales organization. Acting as a strategic partner to executive leadership this role drives forecasting accuracy sales productivity process optimization and cross-functional alignment between Sales Finance Operations and Corporate Leadership.

The position oversees all aspects of sales operations including pipeline management reporting CRM governance sales compensation performance analytics and the development of scalable operating models that support business growth.

Key Responsibilities

Strategic Leadership

• Develop and execute the sales operations strategy to support company growth objectives.
• Partner with executive leadership to provide insights recommendations and performance analysis that drive business decisions.
• Lead cross-functional initiatives that improve organizational effectiveness sales execution and revenue performance.
• Facilitate business reviews sales leadership meetings and strategic planning sessions.

Forecasting Reporting & Analytics

• Own the organizations sales forecasting and pipeline management processes.
• Deliver accurate revenue projections performance reporting and executive dashboards.
• Monitor key sales metrics and identify opportunities to improve productivity conversion rates and business outcomes.
• Translate complex data into actionable insights for sales leadership and executive stakeholders.

CRM & Sales Technology

• Lead the administration governance and optimization of CRM platforms including Microsoft Dynamics 365.
• Drive system adoption data quality process compliance and continuous platform enhancement.
• Evaluate and implement sales technologies that improve visibility efficiency and reporting capabilities.
• Develop training and enablement programs that increase user adoption and operational effectiveness.

Sales Performance & Compensation

• Oversee sales incentive and compensation administration reporting and performance measurement.
• Ensure compensation programs align with business objectives and support desired sales behaviors.
• Provide leadership with performance tracking goal attainment analysis and productivity metrics.

Process Improvement & Operational Excellence

• Design and implement scalable sales processes and operating procedures.
• Identify opportunities to automate workflows standardize practices and increase efficiency.
• Establish best practices across regions and teams to improve consistency and performance.
• Lead continuous improvement initiatives that enhance customer experience and operational effectiveness.

Team Leadership

• Lead coach and develop a high-performing Sales Operations team.
• Foster a culture of accountability collaboration innovation and continuous improvement.
• Build organizational capability through training mentorship and succession planning.
• Manage team performance and resource allocation to support evolving business needs.

Qualifications

• Bachelors degree in Business Finance Marketing or related field.
• 8 years of progressive experience in Sales Operations Revenue Operations Commercial Excellence or related disciplines.
• Proven experience supporting large-scale or multi-regional sales organizations.
• Strong expertise in sales forecasting pipeline management CRM administration compensation management and performance analytics.
• Experience leading distributed teams and managing cross-functional initiatives.
• Advanced proficiency in Microsoft Dynamics 365 business intelligence tools and sales reporting platforms.
• Exceptional analytical communication stakeholder management and leadership skills.

Additional Information:

Equal Employment Opportunity Statement
This company considers candidates regardless of race color religion sex sexual orientation gender identity national origin disability or veteran status. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color creed religion national origin citizenship status ancestry sex age physical or mental disability unrelated to ability marital status family responsibilities pregnancy genetic information sexual orientation gender expression gender identity transgender sex stereotyping order of protection status protected veteran or military status or an unfavorable discharge from military service and other categories protected by federal state or local law.

Equal Opportunity Employer including disability / veterans.

All your information will be kept confidential according to EEO guidelines.

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Reasonable Accommodations
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