Director of Professional Services

Make a Difference with DHSS

Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being fostering self-sufficiency and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas.

We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession.

For more information please visit today!

• Plans organizes and directs the operation of professional services programs.
  
• Establishes policies goals and objectives by which professional services departments are provided; provide information and corrective action plans in response to licensing survey deficiencies.
  
• Plans and organizes mechanisms to monitor and evaluate the quality and appropriateness of patient care and the clinical performance of all individuals with delineated clinical responsibilities.
  
• Monitors peer review of medical staff as part of the basis for recommendations for continued membership on the medical staff and/or delineation of individual clinical responsibilities.
  
• Establishes standards for credentials reappointment renewal or revision of clinical privileges of the medical staff as described in the medical staff by laws and rules and/or approved by the health care facility governing body.
  
• Serves in a consultative role by reviewing and evaluating program operations as practiced by professional staff in the treatment of patients; Coordinates and consults with the Treatment Services department to assure adequate professional staffing and delivery of professional services.
  
• Manages professional services contracts.
  
• Participates in a facility-wide quality assurance program; conducts periodic studies of the quality of professional programs and the adequacy in meeting current treatment needs of patients; identifies areas for process improvement and analyze indicators in relation to licensing standards.
  
• Interprets policies and standards and resolves problems as they relate to the delivery of professional services; conducts periodic studies of the quality of professional programs and the adequacy in meeting current treatment needs of patients.
  
• Participates on various committees as part of the management team as assigned by the facility director.
  
• Prepares and oversees the preparation of reports regarding the operation of professional services departments.

1. Possession of a Bachelors degree or higher in Behavioral Social or Health Science or related field.
2. Three years experience in health or human services program administration such as overseeing and directing the development implementation and evaluation of health or human services programs and services; planning and establishing short and long range program goals and objectives. Providing advice to other agency organizational units through consultation.
3. Three years experience in strategic planningsuch asplanning and mapping a path between the present and future usually for three to five years by determining key objectives how to accomplish the key objectives what strategies should be used what activities would contribute to accomplishing the key objectives and developing performance measures to gauge and report progress or success.
4. Three years experience in developing policies and procedures.
5. Three years experience in operations management which includes planning directing coordinating controlling and evaluating operations typically through subordinate supervisors.

A writing sample will be requested at the time ofinterview.

All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.

Applicants must be legally authorized to work in the United States. The State of Delaware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to ourJob Seeker Resources.

DHSS does not provide employment-based sponsorship.

To learn more about the comprehensive benefit package please visit our website at Process