Director of Operations
Job Location:
Pittsfield, MA - USA
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
- Health insurance
- Opportunity for advancement
- Paid time off
- Parental leave
- Training & development
- 401(k)
- 401(k) matching
- Dental insurance
- Tuition assistance
Department: Developmental Brain Injury Services (DBIS)
Headquarters: Pittsfield MA
Full-Time
Starting Salary: $60000$66160 (Based on Experience and Certifications)
- Partner with the Vice President or Division Director to lead and improve program operations across the division.
- Manage logistics and planning for new residential admissions and transitions.
- Identify set up and oversee physical site operations for new programs ensuring compliance with regulatory standards.
- Actively participate in Residential Services development initiatives and project work.
- Support Program Directors in licensing readiness regulatory compliance and follow-up on corrective actions.
- Provide fiscal guidance to help programs operate within budgetary constraints.
- Build and maintain strong relationships with internal teams and external partners.
- Foster a positive inclusive work culture aligned with ServiceNets mission and values.
- Participate in the on-call leadership rotation.
- Perform other duties as assigned by the Vice President or designee.
- Demonstrated experience working with individuals with developmental delays and/or brain injuries
- Bachelors degree in a related field preferred or equivalent experience (minimum of 3 years full-time in a relevant role)
- 35 years of proven management experience in human services or related field
- Strong communication organizational and computer skills
- Valid drivers license and an acceptable driving record
- Certification in Medication Administration (MAP)
- Mileage reimbursement
- Generous paid time off
- Comprehensive health & dental insurance
- 403(B) retirement plan with employer match
- Paid life insurance & long-term disability coverage
- Tuition assistance and advancement opportunities
- A culture of compassion connection and clinical excellence
Why Work With Us
About ServiceNet
is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability or veteran status.
ServiceNet is a non-profit agency supporting people with mental health challenges developmental disabilities brain injuries homelessness and more. We offer great benefits room to grow and plenty of rewarding opportunities. Wed love for you to join us!
At ServiceNet you will make a real difference. Whether youre working in residential direct care clinical care peer support or other valuable roles youll be part of a compassionate team dedicated to supporting our community.
And with over 3000 employees and over 100 programs across western Massachusetts were confident theres a role thats the right fit for you.
Required Experience:
Director
About Company
Essential Human Services For People Living With Mental Health Challenges, Developmental Disability, Brain Injury, Substance Abuse, And More.
