Director Of Operations

Director of Operations

Location: Englewood Cliffs NJ
Compensation: $90000$120000 Base
Schedule: Full-Time Hybrid 3 Days In-Office / 2 Days Remote
Travel: Travel within assigned state or region required

Position Overview

We are seeking a Director of Operations to lead daily operations develop teams and drive growth across an assigned state or region within a growing healthcare services organization.

This is a hands-on leadership opportunity for someone who enjoys building operations solving problems and making things happen.

Youll oversee the operational processes that connect patients with services support clinical staffing and scheduling and identify opportunities to expand capacity and improve performance.

Were looking for a leader who brings ownership sound judgment adaptability and strong follow-through not someone who needs every process perfectly defined before taking action.

Key Responsibilities

• Daily Operations: Lead the operations team establish effective workflows manage priorities and ensure consistent execution.

• Patient Onboarding: Coordinate processes that move families toward services including communication insurance eligibility authorizations and follow-up.

• Scheduling & Service Capacity: Align provider availability with patient needs and authorized hours improve utilization and resolve scheduling gaps.

• Team Leadership: Coach train and develop operational employees while establishing accountability and building a strong team culture.

• Growth & Staffing: Partner with Clinical Leadership Talent Acquisition and outreach teams to address staffing needs expand service capacity and support growth.

• Operational Improvement: Track onboarding progress staffing gaps cancellations and service delivery metrics; maintain accurate CRM information and implement practical improvements.

Qualifications

• At least 2 years of experience leading and managing a team.

• Demonstrated success building improving or expanding an operation department or business function.

• Strong organizational skills and the ability to manage competing priorities independently.

• Experience solving operational problems improving processes and delivering measurable results.

• Strong communication and relationship-building skills across teams and leadership levels.

• Resourceful adaptable leadership style with the ability to translate business goals into action.

Preferred Qualifications

• Experience in ABA healthcare home health behavioral health or another service-based operation.

• Familiarity with patient scheduling insurance authorizations or service utilization.

• Experience supporting multiple locations or a geographic territory.

• Bachelors degree or higher.

Benefits

Medical dental and vision insurance paid time off paid sick leave 401(k) with company match and professional development opportunities subject to eligibility.

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a friend and earn up to $1000 upon a successful placement.

Required Experience:

Director