Director of Integrated Facilities Management

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Director of Integrated Facilities Management - JLL

What this job involves: As Director of Integrated Facilities Management (IFM) youll lead the strategic oversight and operational excellence of an expansive 200-site domestic portfolio managing a matrixed team of 140 JLLers. This role encompasses EH&S compliance oversight work order management third-party vendor coordination for IFM service delivery and strategic identification of account growth opportunities. Youll serve as the primary driver of operational excellence while managing complex priorities across multiple locations and service lines. The Director of IFM will report to the Account Director.

What your day-to-day will look like:

• Direct all aspects of integrated facilities management operations across sites including HVAC systems building automation janitorial services audio visual support EH&S compliance and general maintenance with 24/7 operational support

• Develop and manage operational and capital budgets ensuring financial performance meets targets while identifying cost-saving strategies and value-add initiatives that align with client goals through diligent tracking and reporting

• Hire attract and retain top talent while improving team performance through regular coaching and feedback fostering a culture where everyone is empowered to thrive and high-performing teams become the standard

• Oversee third-party vendor delivery of IFM services negotiating contracts monitoring performance and ensuring service level agreements are consistently exceeded across all sites

• Coordinate and align delivery of multiple service lines to achieve client satisfaction implementing best practices and developing outstanding relationships with key stakeholders

• Manage comprehensive work order systems and CMMS platforms to ensure operational transparency data-driven decision-making and audit-ready documentation

• Identify and pursue account growth opportunities while driving continuous improvement initiatives that enhance operational efficiency safety compliance and overall client value

Required Qualifications:

• Bachelors degree in Facilities Management Engineering Business Administration or related field

• 8 years of progressive facilities management experience with at least 4 years in a senior leadership role managing large-scale multi-site portfolios of 100 locations

• Proven track record of managing complex client accounts with teams of 100 employees and annual budgets exceeding $10 million

• Expertise in integrated facilities management operations including HVAC electrical plumbing life safety systems building automation technologies and audio visual support

• Demonstrated success leading and developing high-performing teams in a fast-paced geographically dispersed

• Strong financial acumen with experience in operational and capital budget development forecasting variance analysis and cost optimization strategies

• Excellent communication and executive presence with the ability to influence stakeholders at all organizational levels and coordinate multiple service lines

Preferred Qualifications:

• Professional certifications such as CFM (Certified Facility Manager) FMP (Facilities Management Professional) PMP (Project Management Professional) or PE (Professional Engineer)

• Experience managing facilities operations for government contractors aerospace defense or technology sector clients

Location: Reston VA with 20% domestic travel as needed

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications location market conditions and internal considerations.

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If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive benefits package that prioritizes mental physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

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