Director of Growth Strategy, Operations & Experimentation
Redmond, WA - USA
Department:
Job Summary
is evolving from a content publishing channel into an AI-powered decision platform and growth engine. We are looking for a Director of Growth Strategy Operations & Experimentation to shape the strategy and operating model for priority commercial web experiences translate business goals and customer insights into a focused portfolio roadmap and use data personalization AI-assisted experiences and experimentation to improve customer journeys and drive measurable business this role you will lead a team responsible for portfolio strategy annual and quarterly planning investment and resource prioritization business operations and the validation of high-impact growth opportunities across . You will partner with product marketing engineering design analytics finance and business teams to develop business cases align decisions manage dependencies and scale proven approaches. This role sits at the intersection of customer intent business strategy operations analytics and experimentation. This is a cross-functional leadership role with responsibility for a defined portfolio of priority customer journeys. You will bring structure to ambiguous business problems establish clear decision rights and operating rhythms align stakeholders around priorities and success measures and ensure that strategy translates into coordinated execution.
Microsofts mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect integrity and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
In alignment with our Microsoft values we are committed to cultivating an inclusive work environment for all employees to positivelyimpactour culture every day.
Responsibilities
- Lead growth strategy and portfolio planning: Translate and business priorities into a multi-year strategy annual and quarterly plans an integrated portfolio roadmap clear objectives and measurable outcomes for priority customer journeys.
- Drive portfolio prioritization and investment decisions: Establish criteria and governance to evaluate opportunities sequence initiatives allocate capacity and resources manage trade-offs.
- Own business operations and operating rhythms: Lead planning cycles portfolio reviews executive business reviews scorecards risk and dependency management decision tracking and follow-through across partner teams.
- Develop strategic business cases and recommendations: Integrate customer behavioral financial operational and market signals to assess opportunity size expected impact feasibility dependencies and investment requirements.
- Oversee experimentation and evidence-based validation: Establish a disciplined program for hypothesis development intake prioritization test design measurement readouts and responsible scaling using experimentation as one tool to validate strategic portfolio choices.
- Lead and develop a high-performing team: Set clear goals coach team members build capabilities across strategy operations analytics and experimentation and foster strategic thinking customer focus collaboration and accountability for outcomes.
- Embody ourCultureandValues
Qualifications
Required/minimum qualifications
- Bachelors Degree in Business Marketing Communications Economics Public Relations or related field AND 5 years business strategy business operations portfolio or program management digital growth web strategy experimentation analytics personalization product strategy management consulting or related work experience
- OR equivalent experience.
Additional or preferred qualifications
- Masters Degree in Business Marketing Communications Economics Public Relations or related field AND 3 years business strategy business operations portfolio or program management digital growth web strategy experimentation analytics personalization product strategy management consulting or related work experience
- OR Bachelors Degree in Business Marketing Communications Economics Public Relations or related field AND 7 years business strategy business operations portfolio or program management digital growth web strategy experimentation analytics personalization product strategy management consulting or related work experience
- OR equivalent experience.
- 3 years people management experience.
- Experience leading a team or function responsible for growth strategy business operations portfolio planning experimentation analytics personalization customer journey optimization or performance strategy.
- Experience translating strategy into multi-year roadmaps annual plans investment priorities governance and operating practices for complex cross-functional programs in a large organization.
- Experience leading executive business reviews and using customer financial operational and performance data to develop recommendations and influence senior stakeholder decisions.
- Experience implementing or scaling growth personalization experimentation or portfolio operations programs in high-traffic web Software-as-a-Service (SaaS) cloud e-commerce or enterprise technology environments.
- Experience managing cross-functional dependencies risks resource trade-offs and organizational change across marketing product engineering analytics finance or business teams.
- Experience helping teams adopt more strategic data-driven test-and-learn and outcome-oriented ways of working.
#E&E
Integrated Marketing M5 - The typical base pay range for this role across the U.S. is USD $130900 - $251900 per year. There is a different range applicable to specific work locations within the San Francisco Bay area and New York City metropolitan area and the base pay range for this role in those locations is USD $165600 - $272300 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
position will be open for a minimum of 5 days with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age ancestry citizenship color family or medical care leave gender identity or expression genetic information immigration status marital status medical condition national origin physical or mental disability political affiliation protected veteran or military status race ethnicity religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable local laws regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process read more about requesting accommodations.
Required Experience:
Manager