Director of Golf

Arcis Golf team members thrive on anticipating needs forging connections and elevating experiences for our team members and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit humble heart and a genuine respect for one another.

The Director of Golf is responsible for the leadership and oversight of golf and designated clubhouse operations at The Clubs at Arrowhead. This position is responsible for delivering an exceptional member experience across both the King and Legend properties while creating a consistent culture of service professionalism and engagement.

The Director of Golf directly supervises the Head Golf Professional at each property and provides strategic leadership for golf operations tournaments and programming merchandising staffing member engagement and designated clubhouse and Food & Beverage operations. A key responsibility of this position is effectively utilizing both golf courses and their facilities to maximize member access programming opportunities operational efficiency and the overall member experience.

The Director of Golf is expected to be a highly visible leader who builds strong relationships with members develops department leaders and works collaboratively with Club leadership the Golf Course Superintendents and Food & Beverage leadership.

• Provide overall leadership and direction for golf operations at both the King and Legend properties.
• Directly supervise coach and develop the Head Golf Professional at each property while holding them accountable for their respective operations.
• Establish consistent standards for service policies communication and member experience across both properties.
• Strategically utilize both golf courses to maximize member access tee time availability tournament scheduling programming and the overall golf experience.
• Provide oversight of golf shops outside services tee sheet management pace of play instruction merchandising and daily golf operations.
• Maintain a visible presence at both properties and promote collaboration between the two teams.

• Build strong relationships with members and serve as a senior point of contact for golf and clubhouse-related concerns.
• Develop a strong annual calendar of tournaments leagues member events and instructional opportunities.
• Work with mens womens couples junior and other member golf groups to encourage participation and strengthen the golf community.
• Develop and grow junior golf instructional programs clinics and other player-development opportunities.
• Continually evaluate member feedback participation and operations to identify opportunities to improve the member experience.

• Provide leadership and direction to the Head Golf Professionals in recruiting training scheduling and developing golf professional and outside-services teams.
• Establish expectations for professionalism communication appearance and member service.
• Develop department leaders and create a culture of accountability teamwork hospitality and continuous improvement.
• Ensure appropriate staffing and labor management across both properties.

• Provide leadership and oversight for designated clubhouse and Food & Beverage responsibilities associated with the golf properties.
• Work collaboratively with Food & Beverage leadership to ensure dining and beverage services complement the golf experience.
• Coordinate golf tournaments outings member events and other activities requiring cooperation between golf and Food & Beverage operations.
• Monitor the overall clubhouse experience and address operational issues affecting service presentation cleanliness and member satisfaction.

• Maintain strong working relationships with the Golf Course Superintendents and their respective maintenance teams.
• Coordinate golf operations with maintenance activities tournaments closures overseeding and other events affecting course availability.
• Effectively utilize both golf courses during maintenance or operational disruptions to minimize the impact on members.
• Assist with clear and timely communication regarding course conditions and operational decisions.

• Develop and manage departmental budgets in partnership with Club leadership.
• Monitor revenues expenses payroll merchandise performance and other key operating metrics.
• Hold department leaders accountable for established financial and operational goals.
• Identify opportunities to improve financial performance while maintaining a strong focus on member value and experience.

The Director of Golf is expected to be visible approachable and actively engaged at both properties. This individual should lead through and develop the Head Golf Professionals create accountability throughout the operation and promote collaboration between golf Food & Beverage clubhouse and golf course maintenance teams.

The Director of Golf should be a proactive leader who takes ownership of challenges communicates effectively and continually looks for opportunities to improve the member experience.

• PGA membership required.
• Significant leadership experience in golf operations preferably within a private club environment.
• Experience managing multiple sites or a 36-hole golf operation strongly preferred.
• Experience managing and developing Head Golf Professionals department heads or other managers preferred.
• Experience with clubhouse hospitality or Food & Beverage operations preferred.
• Strong knowledge of golf operations tournament administration merchandising staffing and private club operations.
• Demonstrated financial management and budgeting experience.
• Excellent leadership communication organizational and interpersonal skills.
• Proven ability to build strong relationships with members employees and department leaders.

Success will be measured by member satisfaction and engagement quality and consistency of operations across both properties development and performance of the Head Golf Professionals and their teams financial performance and effective collaboration between golf Food & Beverage clubhouse and golf course maintenance operations.

This position requires a flexible schedule based on Club needs including early mornings weekends holidays tournaments and special events. The Director of Golf is expected to maintain a significant presence at both properties and remain actively engaged with members department leaders and employees.

Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Arcis participates in E-Verify the government program that certifies an employees right to work for us in the U.S.