Director of Engineering & Operations- The Infinity
San Francisco, CA - USA
Job Summary
The Director of Engineering & Operations is responsible for the overall leadership management and performance of the Associations physical plant building systems and operational services. This role oversees day-to-day building operations long-term asset management preventive maintenance programs vendor and staff performance regulatory compliance and capital or operational projects.
This position combines hands-on engineering oversight with strategic operational leadership to ensure safe efficient cost-effective and high-quality building operations while supporting residents staff Management and the Board of Directors.
Building Engineering & Physical Plant Oversight (20%)
- Oversee the safe efficient and compliant operation of all building systems including mechanical electrical plumbing HVAC fire/life safety security elevators water circulation gas distribution and building automation/control systems.
- Monitor maintain repair and optimize all common area equipment and systems and Association-maintained in-unit components.
- Plan implement and recommend system upgrades repairs and capital improvements in coordination with the General Manager and Board.
- Modify optimize and manage building control software to ensure energy efficiency and system performance.
- Ensure seasonal HVAC calibration and energy-efficient operations.
Preventative Maintenance & Asset Management (20%)
- Develop implement and oversee the preventive maintenance program across all Association assets using BuildingLink and Limble.
- Maintain accurate equipment inventories maintenance records and documentation.
- Oversee development and execution of the Annual Maintenance Calendar and ensure reserve study component accuracy condition assessments and repair schedules.
- Conduct regular inspections of all common areas and ensure deficiencies are promptly addressed.
- Perform quality assurance inspections of completed work for safety compliance and workmanship.
Operations & Vendor Management (15%)
- Manage all operational service contracts including but not limited to janitorial landscaping pool fitness equipment trash window washing elevators fire/life safety HVAC data systems such as video management access control network LAN WAN WiFi systems BMS and remediation services.
- Prepare RFPs manage bid processes analyze proposals and provide vendor recommendations to Management and the Board.
- Supervise all vendors while on site and ensure work meets Association standards; recommend vendor continuation or termination as necessary.
- Provide proper resident notification and oversee vendor coordination to minimize operational disruptions.
- Prepare vendor performance evaluations and written reports as requested.
Staff Leadership & Supervision (15%)
- Directly supervisor and manage engineering maintenance and operations staff.
- Responsible for hiring training scheduling performance evaluations corrective action and termination recommendations
- Oversee timekeeping overtime approvals payroll coordination and staffing levels.
- Develop performance metrics and protocols to measure staff productivity and service quality.
- Foster a professional collaborative and high performing team environment.
Budgeting Reporting & Administration (10%)
- Assist in preparing and managing the annual operating budget and reserve planning.
- Monitor operational expenditures and recommend cost control and efficiency opportunities
- Maintain accurate work order and tasks logs in BuildingLink and Limble.
- Prepare weekly operations updates and monthly staff/operations reports
- Maintain operational calendars reports and documentation for Management and the Board.
- Manage inventories of tools supplies and operational equipment.
Resident Support & Customer Service (10%)
- Serve as a senior technical and operational resource for residents staff and management
- Investigate and resolve resident complaints related to engineering operations or vendor performance
- Oversee HOA architectural control and enforcement related to building systems and operational impacts per governing documents and local/state regulations.
- Maintain clear professional communication with residents committees and the Board
Compliance Safety & Inspections (5%)
- Ensure compliance with all city state and federal regulatory agency requirements
- Obtain necessary permits and coordinate inspections of building systems as required by code
- Conduct and document inspections in accordance with OSHA Cal/OSHA and applicable safety standards
- Maintain preparedness for audits regulatory reviews and insurance or remediation claims
Emergency Responses (5%)
- Maintain readiness and leadership emergency situations including floods fires power outages earthquakes and other disasters.
- Respond to and manage after-hours emergencies and arrange recovery services
- Ensure timely resident and stakeholder communications during emergencies
- Maintain certification as Fire Safety Director or an alternative if required
- Be available by cell 24/7 for emergency response
- Minimum of (8) eight years of progressive experience in high-rise building engineering operations management or a combination of both.
- Proven experience managing internal teams and external vendors
- Strong working knowledge of mechanical electrical plumbing HVAC Fire/Life Safety Systems and building automation.
- Ability to read and interpret construction drawings specifications and technical documents
- General familiarity with building codes environmental and safety regulations and the Uniform Commercial Building Code
- Proficiency with BuildingLink Limble and other industry-related software systems such as Microsoft Word Excel PowerPoint Outlook and Zoom.
- Water fire and mold remediation experience preferred
- Minimum of a high school diploma or equivalent. College degree technical school degree preferred.
- EPA certification EPA Universal 608 HVAC certificate Certified Pool Operator certificate and High-Rise Fire Safety Director certificate (within 6 months of hire).
- Award-Winning Culture:Proud recipient of the Great Place to Work Certification.
- Highly Rated Employer:Check out our Glassdoorreviews read our reviews here.
- Comprehensive Benefits:Competitive salary health insurance and 401(k) matching for qualifying team members.
- Work-Life Balance:Vacation sick time holiday pay and your birthday holiday.
- Cutting Edge Technology:Access to industry-leading tools and resources that drive efficiency and success.
- Career Growth and Development:Join a company committed to supporting your professional growth and helping you achieve your goals.
Required Experience:
Director
About Company
#LI-BW1 We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued. Join us at Action Property Managem ... View more