Director, Mobility & Executive Concierge Solutions Engineering

Director Mobility & Executive Concierge Solutions Engineering

We are seeking an experienced and visionary Director of Mobility & Executive Concierge Solutions Engineering to lead the strategy architecture and engineering of Vanguards mobile technology platform. This role owns two connected mandates: driving Vanguards mobile device capabilities at enterprise scale (iOS/iPadOS Android and tablet platforms managed through Microsoft Intune and Workspace ONE) and engineering the technology solutions that deliver a friction-free experience for senior executives who depend on iPads and mobile devices to lead the firm. The ideal candidate pairs deep modern-management and automation expertise with the architectural and product vision to design seamless secure executive-grade mobile solutions all within a highly regulated production-grade environment.

In this role you will:

• Define and own the multi-year strategy and engineering roadmap for Vanguards mobile platform iPhone iPad and Android including modern management security baselines and a seamless user experience.

• Engineer and advance mobile device capabilities: zero-touch provisioning app lifecycle and configuration management BYOD Conditional Access and zero-trust controls that protect the firm without burdening the user.

• Design and develop the technology solutions that make the executive experience frictionless automated configuration integration and self-healing capabilities that eliminate friction from how executives use iPads and mobile devices.

• Architect and govern Mobile Device / Unified Endpoint Management (MDM/UEM) platforms Microsoft Intune and Workspace ONE ensuring compliance resiliency and a consistent experience across the mobile fleet.

• Partner with Cybersecurity Identity and Risk to deliver secure-by-design mobile and executive solutions that meet regulatory and audit requirements while preserving a frictionless experience.

• Drive automation and infrastructure-as-code practices across the mobile estate to scale capability delivery and reduce manual engineering effort.

• Instrument the platform with telemetry Digital Employee Experience (DEX) tooling and fleet-health analytics so experience quality is engineered and measured not assumed.

• Govern high-risk change (OS upgrades security baselines major platform shifts) with disciplined evidence-based controls that balance modernization velocity with stability.

• Evaluate emerging mobile and endpoint technologies and incorporate them strategically into the workplace technology stack.

• Lead develop and mentor a team of managers and engineers; build platform leaders succession depth and a culture of engineering ownership reliability and excellence.

• Serve as a senior point of partnership and influence with executive stakeholders communicating roadmap technical risk and investment needs in clear business terms.

What it takes:

• Proven experience leading technical engineering teams at scale in mobility endpoint or workplace technology domains within a large regulated enterprise.

• Deep hands-on engineering expertise in modern mobile management iOS/iPadOS and Android using Microsoft Intune and/or VMware/Omnissa Workspace ONE.

• Demonstrated track record architecting and delivering mobile technology solutions for high-visibility or executive user populations with measurable improvements in experience and reliability.

• Strong command of mobile security and identity engineering: Conditional Access zero-trust principles app protection device compliance and Microsoft Entra (Azure AD).

• Hands-on background in automation and scripting (PowerShell Graph API) and modern engineering practices.

• Experience governing change risk and resiliency in a production-grade audit-sensitive environment.

• Excellent executive communication stakeholder management and people-leadership skills.

• Bachelors degree in Computer Science Engineering Information Technology or a related field (or equivalent experience).

Preferred Skills:

• Experience engineering technology solutions for C-suite or board-level user populations including travel-ready and event/briefing-center mobile capabilities.

• Familiarity with the broader Microsoft 365 ecosystem (Teams Exchange Online SharePoint) and how mobile integrates into the modern workplace.

• Advanced automation API integration and tooling skills to streamline provisioning compliance and reporting.

• Knowledge of mobile telemetry DEX platforms and fleet-health analytics.

• Experience in financial services or another highly regulated industry.

• Relevant certifications (e.g. Microsoft 365 Certified Apple Deployment/Device Management) are a plus.

About Vanguard & Our Team:

Vanguard is an industry leader with a mission to give clients the best chance for investment success. Our Workplace Engineering team enables our 18000 global crew members to work with cutting-edge technology securely reliably and effortlessly. This role is central to engineering the mobile platform our leaders rely on every day.

What We Offer:

• The opportunity to architect and engineer a premium enterprise-wide mobile platform from the front.

• A collaborative mission-driven culture grounded in integrity client focus and inclusion.

• Professional development competitive compensation and bonus and comprehensive benefits.

Special Factors

Sponsorship

About Vanguard

At Vanguard we dont just have a missionwere on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members designed to capture the benefits of enhanced flexibility while enabling in-person learning collaboration and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.