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Director, Media Intelligence & Reputation Analytics Client Strategy


Job Location:

New York City, NY - USA

Yearly Salary: USD 170000 - 190000
Posted: 1 October 2026 (9 hours ago)
Application Deadline: 29 December 2026
Vacancies: 1 Vacancy

Job Summary

Job Description:

About Storyful

Storyful part of Dow Jones is a global leader in social media news and intelligence reporting. We harness data from across the digital and social media landscape to provide trusted cross-platform content and context in a complex online information environment.

About Storyful Intelligence

We help partners understand the attitudes behaviors and emotions shaping the world. Our mission is to provide intelligence-driven marketing and communications strategy to business leaders by delving into the nuances of social and digital media intelligence.

About the Role

As Director Media Intelligence & Reputation Analytics - Client Strategy you will be at the forefront of Storyful Intelligences strategy expansion blending deep expertise delivering social data and insights with strategic brand communications experience. This role will directly influence how we deliver data-driven strategies and build our reputation as a strategic partner to brands.

You will use your data and insights expertise and communications strategy experience to expand and grow Storyfuls foundational social Intelligence offering that identifies risks and opportunities for leading organizations.

Reporting to the Head of Brand youll work on-site in our Midtown Manhattan office three days a week.

Responsibilities

  • Brand & Communications Strategy Development: Collaborate with the Storyful Intelligence team to create and implement social data-driven reporting and communications strategies including positioning risk mitigation and thought leadership.

  • Risk & Crisis Management Communications: Participate in advising clients who are navigating risk or crisis by delivering Storyful data and insights to guide their communications strategy.

  • Client Relationship Conversion: Tap into existing client relationships and new client prospecting to serve as a trusted advisor who can combine insights with communications strategy to drive their success.

  • Category Growth Strategy & Execution: Partner with Storyful brand and data analyst team to develop and execute tailored strategies for potential clients and build custom proposals.

  • Strategic Storytelling: Deliver compelling presentations leveraging Storyful reporting and communications experience to showcase Storyful audience analysis competitor research sentiment tracking market risks trends to inform client strategy and campaigns.

  • Reputation Insights: Provide insights into digital and earned media trends and reputational risks to help clients increase visibility and strengthen their market position.

You Have

  • Professional Experience: 12 years of experience leading a client or team in communications strategy risk or crisis communications and research reporting from a top-tier communications social listening agency research or consulting firm.

  • Data & Insights Expertise: Deep experience leveraging both qualitative and quantitative research including social listening market trends sentiment analysis competitive intelligence and consumer insights to counsel clients.

  • Relationship Building & Presentation Skills: Executive presence and expertise synthesizing data and insights into compelling storytelling and shaping pitches and strategies to build trust and new client relationships.

  • Strategic Thinking: Ability to think critically and strategically about client needs and offer innovative solutions tailored to their business objectives.

  • Commercial mindset and new business acumen: Track record of strong relationships that can be leveraged for generating new client growth.

  • Communications Risk and Growth Strategy: Proven experience in using data-driven insights to articulate risks and opportunities for client communications strategy.

  • Passionate Learner: Possess a natural curiosity to stay informed about trends influence competitive offerings and industry developments to inform Storyful growth.

  • Team Player: Experience collaborating effectively with cross-functional teams including research analysts senior leaders and client partners.

  • Flexibility: Willingness to work in our Midtown Manhattan office 3 days each week.

Why Join Storyful

  • Entrepreneurial team: Join an innovative team that behaves as a startup and sits in a large renowned media organization (News Corp)

  • Impactful Role in a Growing Consultancy: Take a leadership role as Storyful expands its global brand consulting capabilities and play a key role in shaping how we deliver innovative data-driven brand solutions to new clients.

  • Collaborative & Creative Environment: Work with a dynamic cross-functional team of creative and strategic data experts focused on delivering exceptional work.

  • Strategic Influence: Your insights and leadership will have a meaningful impact on the direction of Storyful Intelligence and the success of our clients brand communications.

  • Professional Growth: Ample opportunities for growth and development in a fast-paced high-impact environment with leadership opportunities as Storyful continues to grow.

  • Competitive Compensation: Attractive salary and performance-based incentives as well as benefits and a flexible work culture.

#LI-HYBRID

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race color religion sex age national origin protected veteran status disability status or any other protected characteristic under applicable law. EEO/Disabled/Vets

Reasonable Accommodation

We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability email us at Please put Reasonable Accommodation in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Please refer to the privacy notice at the bottom of this page for submitting any data access deletion or other data subject rights requests where permitted under your local laws and regulations.

Business Area:

Dow Jones - Risk

Job Category:

Data Analytics/Warehousing & Business Intelligence

Union Status:

Non-Union role

Base Pay Range: $170000 - $% bonus

Were committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidates experience skills location and other relevant factors.

For bonus-eligible roles targets are determined based on multiple considerations including market benchmarks and individual contributions.

For benefits-eligible roles we offer a comprehensive and competitive benefits package covering health retirement wellbeing and more along with optional benefits to meet the diverse needs of our employees.


Required Experience:

Director


About Company

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Dow Jones is the definitive source of premium business news, data and intelligence that moves markets and minds. Dow Jones helps you cut through the noise and act with clarity. Whether you're navigating risk, seizing market opportunity, or staying ahead of global events, Dow Jones giv ... View more

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